Our experience at this dentist was extremely disappointing. We initially visited for Invisalign treatment and were asked for £180 for scanning. However, during our first visit, the salesperson rushed through explanations without showing a clear price list for the treatment. They then informed us that the next visit would cost £400. We paid this amount with the expectation of receiving X-ray reports and 3D scans of Invisalign.On our second visit, the orthodontistspent a mere 5 minutes explaining the treatment on the monitor and did not provide any reports. Instead, they asked us to sign a consent form.To our surprise, they demanded an additional £560 for installment payments during this second visit, even though we hadn't received any tangible services or reports. Frustrated by the lack of transparency and progress, we decided to cancel the treatment within a week and asked for refund. We suspect that they were more interested in collecting money than providing the promised reports and service. They refused to refund the substantial amount of money we had paid without any treatment initiated or reports provided.Furthermore, they failed to refund our money within the 14-day cooling-off period stipulated by consumer law. To date, we havent received any reports and refund.
A
13:31 12 Sep 23
12/09/23 Update. Down from 4 to 2.Got a text to go for a 6 month check-up; got email confirmations and reminders after I called to book it and even had ti reschedule on the day because of public transport issues — So 1 text, 4 emails, 2 phone calls and at no point was I informed, in writing or over the phone that this check-up, that is routine, is £55 pay now please. So the habit of billing people without saying anything continues. I don’t need Reception telling me “we’re not the NHS”. That means nothing to me, I’m not from the UK and apart from the nightmare with them earlier this year, I haven’t gone to see a dentist since I was a preteen in Dubai so excuse me for not knowing by osmosis that a “”routine” checkup that I was contacted to book costs anything. It’s really not difficult to add a line to texts and to make it standard to say there is £55 charge when you’re contacting people to tell THEM to book an appointment! That was £55 taken from my last £79 I had before payday so well done :)Update (20/3/23): Amending rating from 1 to 4. I was contacted on Saturday - which was unexpected but much appreciated - my concerns were acknowledged and have now been addressed beyond what I could have expected.The procedures themselves were never painful, to be clear. Furthermore, the staff have always been courteous in my experience. The problems were the filling was too high which caused other issues, there was no mention of cost or potential cost until I specifically asked, and I didn’t really know what I was getting done until I was on the chair, again, with no idea of cost, if any.Going forward, I see no problem staying on with the clinic - this appears to have been a one-off case of administrative miscommunication for the most part. I’ll also know from now on to thoroughly check my bite in multiple positions when getting fillings.It’s still upsetting that it happened in the first place, yes - which is why I’m amending to 4 instead of 5 stars. But I will give credit where it’s due - they were quick to respond and went above and beyond to put things right. I feel confident the feedback has been taken onboard and this incident will end as just that - an unfortunate but one-off incident.Original Review:I can’t fully close my jaw or chew now.I had to go in for a new filling because my previous one just fell out. I only found out the cost after it was done - I expected someone to tell me but it was never mentioned - I had to ask at the desk if there was anything to pay after it was done!And it turns out the filling that fell out was a ‘permanent’ one and this one is only an emergency ‘temporary’ (something I wasn’t told prior) - it cost £98. If I had known I was only getting a temporary filling and that said temporary filling would cost that much, I would’ve waited and paid a little more to get a proper one!Not only that, but now I can’t chew or close my jaw because - despite the dentist grinding it down multiple times - the filling is still too high. It felt like it might be so while I was lying on the chair but the moment I was out of the clinic and no longer talking, I could tell something was wrong. Then I tried having dinner and couldn’t chew. But they were already shut for the weekend. It turns out one’s bite isn’t the same when checked lying down as it is sitting/standing up!I don’t dare to think how much it’s going to cost to get it fixed nor when or if they will even be able to fix it. And I still have to get it removed and replaced with a permanent one, no doubt at full price. In the meantime I’ll have to live with it for God knows how long and the thought makes me want to cry. I was better off when I had no filling - the sensitivity was manageable, I could chew my food and rest my jaw properly and I wasn’t £98 out of pocket for something that will ultimately need to be replaced.I wish I could say I wasn’t deeply unhappy and disappointed but I am.And to add insult to injury, I didn’t get an email receipt despite specifically requesting one and being assured I would get one.
Morgan Kenwrick
17:03 03 Aug 23
Always excellent and friendly staff. My dentist, Marius is so good, as are his assistants, and think could put the most nervous patient at their ease. He was there for me in an emergency today when he fixed an old crown that had suddenly come adrift the previous evening, and I’m due to go on holiday! I’m now planning on having it replaced when I return, and it’s going to be less expensive than I thought! Also a word about the Dental Hygiene team - again super, and with all the latest equipment. Excellent all round.
Sallyanne Summers
19:52 27 Jul 23
Excellent dentist - definitely the best dentist I've been to - would recommend to even the most dentist-phobic!
Suey Sue
15:24 30 May 23
This was (besides an emergency appointment for an abcess a couple of years ago) my first dental experience in 25 years. I am so pleased I chose Hampshire dentists. All contact over phone, email and face to face has been not only great customer service, but warm and friendly also. Technology has come on in dentistry 10 fold since I last went, and made the appointment much quicker than imagined. After a scan and xray, I am now just awaiting a treatment plan so I can start the steps to getting my teeth in better shape. Thank you to Rob, the lovely dental nurse and receptionist.
Michael Robb
08:59 29 Apr 23
My first time at the hygienist was quite nervous but was an amazing experience Hannah and her colleague were so kind and made me feel at ease, loved it! 10/10 recommend this dentist
Hannah Duckworth
09:02 27 Apr 23
Had a great service from Hampshire Dentists today, from the moment I walked in I had a really friendly welcome from the reception staff. The dentist who I had, Marius, was professional and helpful showing me my teeth and explaining what he was saying to his assistant. I have always used NHS dentists, but as i have just moved to Southampton and wanted to avoid long waiting lists, i tried this private dentist and I wont be going back, I definitely recommend and its definitely worth the higher price. Thank you for putting my mind at ease in what can be an axious atmosphere!
Laura Dickman
18:17 22 Apr 23
Rob and the team (including all the admin ladies!) were so wonderful from start to finish. Treatment was quick and pain free and they made my partner feel so at ease. They were honest and open throughout. He went from being a nervous patient who struggled with a checkup to having the final stages of implants with no sedation. Really competitive and reasonable pricing, outstanding after care and just an all round brilliant service. Everyone felt like friends to us after just the first visit. We were always made to feel welcome, and are sad to see an end to the regular visits although will absolutely be using rob and the team for routine care going forward. Thank you all! From Jamie S and Laura 🙂
Adam Gittins
09:15 18 Apr 23
Just completed my first implant with Robin today - an excellent experience. I'm a bit of a nervous patient and the care taken to be "pain free" certainly worked. The result is just like having my own tooth back. Everyone who works there is very friendly & helpful.
Jon Oconnor
13:54 06 Apr 23
Recently started using this dentist everything is amazing, from ringing up to book appointments with the ladies being so helpful, funny, charming and friendly, ( pay rise needed for the receptionist staff they that good). The dentists are very informative and precise in there details explaining what could happen to put you at ease. The best bit for me is there humour, you feel so relaxed and I feel I want to spend the day with them.
lawrence ken
13:25 21 Mar 23
I have just had my front tooth taken out, complete with abscess.It was truly pain free and done quite quick.First tooth I have ever had removed and there was nothing to worry about.Great job RobinKen
Sarah Wyatt
14:25 12 Mar 23
I was not looking forward to a molar extraction I had last week. I'd like to thank Marius and his assistant for making something I was dreading, a comfortable, reassuring, and quick process.
HonMing Cheng
18:36 08 Mar 23
Never had such a fantastic and Hands on professional explain so much to me about implants and suggestions for my dental requirements ,best experience I have had and the time and equipment and technology was the best ,that's why I will be going back to have all my future dental needs addressed Hampshire dentist ,fees and money I intend to spend on services in my opinion will be the best ,
Bethany Gower
15:36 08 Mar 23
Excellent. Pain free every time and lovely, friendly staff.
Andreea L.
09:44 02 Mar 23
The absolute best dental clinic around ! I can’t recommend them enough from the receptionists to the nurses and doctors. The best the best the best !! Always so friendly, welcoming and willing to help you regardless your situation.Thank you again !!
Helen Schumacher
09:09 02 Mar 23
I have been a patient at Hampshire Dentists for a number of years now. The reception team always make you feel so welcome and my treatments with Robin and Marius have always been exceptional. I have recently had Invisalign treatment to straighten my smile and am delighted with my results. I can’t recommend Hampshire Dentists enough. Even my children look forward to visiting the dentist!
Tracy
18:30 15 Feb 23
Fantastic service received by Dr Hanna and his team .he's an absolute perfectionist with the work he carries out ,and why would you want anything else .I'm over the moon with my results from implant surgery and all completley pain free .thanks to all the hampshire dentists team your customer service is outstanding.
Stine
11:25 07 Feb 23
I have never been to such a kind, helpful and knowledgeable dentistry before. Not only was it pain free and anxiety free, I learned about my teeth as well. We have a plan going forward and it’s safe to say I will be coming back! Marius is by far the best dentist I have every come across! What a gem!
Lucas
01:13 05 Feb 23
After my retainer broke down during my stay abroad in Southampton, I was quickly helped here. The next day I had an appointment and everything was repaired wonderfully. Everyone was super lovely. All this without pain even though I didn't say that I was a sensitive patient. Thank you so much for everything.Greetings from Germany, Lucas
Galina Plamadeala
14:01 26 Jan 23
Beth Harris
19:22 24 Jan 23
Brilliant dentist dental nurses and lovely reception girls . From the moment you walk in you are made to feel welcome.I had a fear of dentists. but the practice has made me have a trust in them ihave nothing but the highest praise for the whole practice and would recommend any one to go to them . My dentist Marius and his nurse are Amazing as are the rest of the practice.thank you from me beth
Jayne Alpin
10:09 18 Jan 23
Fantastic dentist never feel anxious always put you at ease
KATHRINE Noyce
16:21 17 Jan 23
Wow what a great DENTIST just had a bottom canine out never felt any pain whatsoever.I AM A 6ft 3” very stout fella who doesn’t like sitting in the dentist chair just like a lot of people out there.this experience was such a relaxed atmosphere and all the staff make you feel very comfortable.thanks again Dr Rob hanna 😁 YOU ARE A TRUE PROFESSIONAL mick I haven’t got a google account.. thanks again
Jenny R
09:40 17 Jan 23
I have used this dental practice twice.The first time was when I broke my removable retainer. I phoned up upset and in a panick. The lady I spoke with on the phone was lovely and reassured me they would sort me out. She could tell how worried I was and fit me in for the following day.I saw Joanna who was excellent; she listened to everything I said and did a great job. She also filled in two chipped teeth that I wanted filling and did such a professional job! My retainer was ready to collect very quickly and I felt like a film star when I walked out with my full teeth!The second time I used this practice was when my permanent retainer needed fixing. It was fitted at my orthodontist. The dentist I saw did a fantastic job, and put the glue on in a way that covered the wire but so it didn't get in the way of my bite, as it did previously.I find all the staff very pleasant, friendly and professional and i wouldn't hesitate to reccommend them!Thank you.
Daisy Atkinson
12:44 12 Jan 23
Amazing hygiene appointment from Mel & Miranda, so thorough and totally pain free. Wouldn’t go anywhere else!!
Mark Halford
18:48 11 Jan 23
I have had a very positive experience with Robin and his team. From the initial consultation through to the aftercare, following the procedure, I have found them to be first class. I would highly recommend.
Tom Ditchfield
10:03 11 Jan 23
Both Rob and Marius are very caring and highly skilled dentists. I like the way they freely share the work they do with you, the patient, and feel entirely comfortable sitting in their chairs.
James Lewis
13:06 09 Jan 23
I can't recommend Hampshire Dentists highly enough. Robin is a superstar. It's very reassuring to have such a capable dentist when you're sat in the chair. The dental nurses, hygienists and reception staff are all very friendy and professional. If you're looking for a new dentist, your search is over!
lighttheway
11:58 23 Dec 22
Just to share the best dentists ever! Welcoming, friendly, great customer service and any work they do for you then you can rest assured it will be amazing
mandy jacobs
15:20 16 Dec 22
Avoid, Avoid, Avoid. My daughter paid almost £1,000 for an agreed course of treatment, and was then told further payment (£550) and treatment was needed BEFORE the agreed course of treatment could begin. She was then then offered tooth whitening treatment free - which was already paid for in the £1,000 - to redress their negligence in not making clear that she would need other treatment done first, - which they then tried to add on to the final bill, meaning it wasn't free at all! When all trust and confidence in them was lost, and horrendous pain had been suffered due to using the free/not free? whitening treatment - which had to be abandoned - too soon after having fillings and still having an untreated cavity, they refused to give her a refund for outstanding and uncompleted treatment. Instead of doing the decent thing and giving her a refund, they instead referred her to a dental complaints service which it turns out only deals with treatment that has gone wrong, i.e you received a filling that subsequently fell out, which they were probably fully aware would be no help, so that was a waste of time. Also, they changed an appointment time without advising her, and tried saying they had emailed her about the change - which they absolutely hadn't - and then said they wouldn't charge her for missing the appointment "because it was nobody's fault"! (No apologies from them). If you're happy to pay £1,000 for 6 fillings, be misled about the order of treatment you need, have appointment times changed without your knowledge, be refused a refund for treatment you have not received or completed due to losing all faith in their service, be pummelled with requests to attend their practice after repeatedly advising them you would never visit their practice again, and pay them for treatment you won't receive, then this is the dentist for you! And if they wish to try and cover this up on here, I have a series of emails from them which I am happy to share which highlight a bulk of what I have said. Oh and they are also aware that my daughter has PTSD and that this has caused her extreme anxiety.In response to your response - your practice agreed to my acting on my daughter's behalf given that she has PTSD and avoids confrontational situations, so why are you still insisting that she should be the one reacting? There is no misunderstanding or complexity. Please don't play that card. Courtesy of your practice manager - "please accept my sincere apologies that your treatment plan, in terms of the order that treatments would need to be completed was not made clear to you .. we would always encourage any routine treatment to be completed prior to any cosmetic work like whitening as, if there are any cavities present in the mouth, this can cause the whitening process to be very sensitive and quite painful however I do believe that this was not explained to you clearly enough during your clinical assessment". This came AFTER she had paid you £955.00. You then wanted another £575.00. You created a catch 22 situation. You couldn't begin the treatment she had paid you for, until she agreed to pay you more! I have pages of emails from you. I can do this all day. You acted unethically and now owe her money which you refused to repay. I also have the email in which she is advised that the whitening treatment is free given your major error, and then later add it on to the final bill. Why don't you just accept accountability?
Paul Bennett
08:58 09 Dec 22
Outstanding service all members of staff really professional and friendly, take time to full understand your problem and find solutions and further suggest improvements over and above my expectations. I would recommend to everyone. You won’t be dissapointed
Lorraine Easton
13:26 05 Dec 22
I have recently visited Hampshire dentists and couldn't be happier with the service in which I received. From the moment I walked into the reception I was made to feel totally welcome by the super friendly staff. I was booked in for a hygienist appointment as I had some stains i wanted to be removed. The whole service was so professional and I was taken through every step of the process so I was clear what was going on. I left with my teeth looking and feeling so much more clean!! Whilst at my appointment I asked about a filling that I wanted to be replaced from a silver one to a white one, I felt really confident to book in again so booked in for the following month to have the filling replaced. I am so glad I did!! The difference it has made to my smile and confidence is amazing!! Again the service and professionalism was second to none. I am so over the moon with both services provided that I have booked back in for more appointments. Highly recommended Hampshire dentists 🙂
Yvonne Jamieson
15:15 02 Dec 22
I was impressed and pleased with the professional service and care given by Emma who did a white filling. She was very thorough and did an excellent job and am totally satisfied with the treatment. The staff were friendly and I would definitely use Hampshire dentist again.
Sarah Mills
09:56 29 Nov 22
Amazing dentist, superb with nervous patients, nurse Barbara is expert at putting you at ease.And considering they are private, they are super reasonably priced!
Dave Wright
15:51 24 Nov 22
Adam Corr
01:57 07 Nov 22
Fantastic service start to finish. The team is fantastic and make you feel so welcoming and are very professional especially Mel, Miranda, Natalie and Shannah. I will be recommending your services to my friends.Definitely recommend the whitening service.
Sarah Wyatt
16:54 03 Nov 22
I came to Hampshire Dentists as a nervous patient with bad previous experiences. Marius and the team were very gentle and explained the work well and I have finally got my teeth sorted. Would recommend them to anyone. You do get what you pay for and they are not cheap but very much worth it.
Jean oxley
08:04 12 Oct 22
The Hampshire Dentists are a friendly, welcoming team. I have lost all my fear of “going to the dentist” after many years of painful dentistry elsewhere, my experience of being treated by Robin and Marius and his hygienists has given me confidence of having gentle pain free dental care. I have been going to this practice for seven years and I’m never anxious about another visit to these very professional experts who have looked after my teeth so well.
Nathan Frogley
22:09 15 Sep 22
I don't often write reviews, however as a dentist was up there with one of my top fears, I am so pleased that this is no longer the case with the help of the Hampshire Dentists team.Where do I start? From my initial enquiry to my next day call back dealt with by Tracey, I instantly felt at ease. The reception team were very friendly and accomodating and full of smiles.Whilst I sat waiting for my first dental visit in over 10 years, the smallest of touches like the ambience of music for distraction and the personal welcome from Beccy who I believe is the Practice Manager continued to ease my nerves.I was welcomed by Robin and his nurse and had a full dental health check. He was very gentle with his approach and it was actually a very comfortable experience. I received a full breakdown & explanation (which was super thorough) of my dental health, followed by a full treatment plan and clear costings.Robin ensured that I understood the clinical 'jargon'.To cut it short, I can't wait to return so I can smile again, with confidence!Thank you team.
Kathleen T
15:42 15 Sep 22
I was very nervous before this appointment. My daughter doesn’t like new places, being touched, loud noises and we had to fix her 🦷And what an amazing surprise it was!She laid down on me on big blue chair. Dentist did check up and explained to her everything. We’ve already practiced at home opening her mouth so she was ok with this. Emma hold the hand mirror for her so she could see everything in it. I covered her ears with my hands. Dr Marius did his magic with talking and drilling. Than a little bit of air blow and filling was in! My daughter was fascinated by the whole visit! When we left she said ‘Mummy I have the best Dentist ever! Can I have another hole! Please’. Well, the answer was NO but surely many more check-ups to come!!!Thank you so much Hampshire Dentists team!!!
Michael Woolford
08:52 09 Aug 22
The people here are absolutely amazing. I needed an emergency appointment to resolve an infection in my lower jawline and they were able to fit me in the same day despite me coming from another county. The orthodontist was clear and sensitive about the pain I was in and they issued anti-biotics to help start the resolution to the problem.
Jean Morey
14:23 27 Jul 22
Hampshire Dentists are fabulous! The receptionists are warm and friendly and immediately put me at ease. Rob is brilliant, did a great job on replacing my bridge and it was pain free. He’s a perfectionist, so I knew I would be happy with my new smile x Great Work Hampshire Dentist x a huge Thank you x
Carole Smith
12:55 26 Jul 22
Excellent service, very friendly dentist and staff, Highly recommend. Had an implant fitted with no pain.
Hannah Dover
19:26 18 Jul 22
The team at Hampshire Dentists are the best in the business! Last week I had a hygiene appointment along with an air polish and from entering to leaving the practice I was pleasantly greeted, well informed and the treatment was fantastic! Highly recommend and I look forward to my next visit, thank you.
Lily
07:52 12 Jul 22
Honestly such a lovely team, from reception to the consultation. Would give ten stars if I could. Thank you!
Imogen Clarke
11:27 05 Jul 22
Marius has the best chair manner of any dentist I’ve seen. He is thorough and explained what he was doing but didn’t force any services, products or treatments. Would highly recommend
Joe Gower
13:34 04 Jul 22
I cannot speak highly enough of Robin Hannah and his team, he prides himself on Pain Free Dentistry and that is certainly what you get, he is kind calm, talks through what is happening, and as i said absolutely no pain!!I would not have any other dentist practice work on my teeth or my familys teeth, we are all so happy with Hampshire Dentist.Julie Luke Joe and Bethany.
martinsanger1000
10:56 10 Jun 22
Just had my hygiene visit with the GBT airflow , it was amazing, I am the worst person for pain and there none, literally nothing It actually felt and tasted nice . Thanks Mel and Miranda …. You are my new favourite people 🥰😁🦷
Andrew
15:41 01 Jun 22
Dr Robin has been my dentist for years now. He’s the best dentist I’ve been to. Always listens, and has a kind and gentle approach to dentistry. Been to some butchers in the past! I am currently having orthodontics and have just had an implant placed, which i was a bit nervous about having done, but Rob put me at ease. I can highly recommend Dr Robin and all of the team. It feels like coming to see friends rather than the dentist.
FATAL BEAR
13:13 06 May 22
What a incredible place helped me with a hole in my tooth was pain free by Marius also Nicky and the whole staff were lovely
Call Today On 0238 0986702
enquiries@hampshiredentists.com
For pain free* dentistry on Southampton High Street
call Hampshire Dentists today on 02380 335 155
We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to Terms and Conditions
For pain free* dentistry on Southampton High Street
call Hampshire Dentists today on 02380 335 155
We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to Terms and Conditions
Inman Aligner
The Inman Aligner is an orthodontic treatment for those who are seeking the correction of their teeth.
It operates through a small spring mechanism that applies the correct amount of pressure to re-align your teeth, but it is a treatment dedicated to the adjustment of the front teeth only. The Inman Aligner operates by two mechanisms that result in the application of specific pressure on targeted teeth. There is a bar that runs across the front of the teeth and a small titanium spring mechanism this exerts a force that efficiently pushes and pulls the teeth into position. The Inman Aligner also utilises a clear tray for utmost discreetness.
It is possible to remove the aligner where and when you please (as long as you keep the aligner in for the recommended amount of time). On average the treatment can take between six and sixteen weeks. With the Inman Aligner, check-up appointments are not needed as much as for other treatments and range from once every three to six weeks.
How will it be fitted?
It will be necessary to have an appointment with Hampshire Dentists so that we can assess whether the Inman Aligner is right for you. If your dentist feels the Inman Aligner is suitable, the process will usually take approximately four sessions to complete the fitting. A mould and/or x-ray of your teeth and mouth will be taken to create a custom aligner. Once your aligner is ready you will return to have it fitted.
It is common, that at first, the aligner may feel a bit uncomfortable and tight, but this is normal and will ease once teeth begin to move. After your aligner is fitted your dentist will arrange a couple of check-up appointments to monitor your progress and see if any adjustments are needed.
What Are the Advantages?
Short treatment timescale
One aligner for the entire course of treatment
Cheaper than most alternatives
Spring mechanism results in fewer re-adjustments
See what our patients say…
Dr Robin has been my dentist for years now. He’s the best dentist I’ve been to. Always listens, and has a kind and gentle approach to dentistry. Been to some butchers in the past! I am currently having orthodontics and have just had an implant placed, which i was a bit nervous about having done, but Rob put me at ease. I can highly recommend Dr Robin and all of the team. It feels like coming to see friends rather than the dentist.
I have wanted to get my teeth straightened for over 10 years but I always felt I was too old as I’m no longer at school age and and was worried about the cost. I had a consultation about all the different options and went for the white fixed brace had it on for just under two years and am so happy with the results also had some composite bonding and was able to spread the cost. The whole team at hampshire dentists are lovely and very welcoming always friendly and make you feel at ease every visit. Very clean and professional I definitely recommend to anyone if you are thinking of getting anything done to your teeth I have recommended a few people now which are also so happy with their progress with braces! Thanks so much! Here are my results and before and afters! 🙂
I recently finished my brace journey with Andreea at Hampshire dentists. I started my journey in 2019 in preparation for my wedding in 2020 (which we ended up postponing for another year due to covid). Andreea was doing everything possible to ensure I had my perfect smile in time for my original wedding date, she has honestly given me my confidence back. I’ll actually be excited to look at our photos after the wedding now when it finally happens 😁 The receptionists are lovely and always willing to help, in fact everybody who I met at the practice was always lovely. If you’re considering getting braces as an adult, don’t think twice and definitely do it. It is SO worth it!!! Thanks for transforming my teeth to how I’d always dreamed of having them x
After being turned away from a previous dentist for the works I needed before my braces, upon recommendation, I contacted Hampshire Dentists! Fantastic team from the start to the end of my journey with four extractions! �Rob and his team are very friendly and professional, great overall experience at HD.Would highly recommend! �
Are you ready to take the next step?
Google Rating
4.9
Based on 203 reviews
Hampshire Dentists
4.9
Coco Coco
21:50 16 Sep 23
Our experience at this dentist was extremely disappointing. We initially visited for Invisalign treatment and were asked for £180 for scanning. However, during our first visit, the salesperson rushed through explanations without showing a clear price list for the treatment. They then informed us that the next visit would cost £400. We paid this amount with the expectation of receiving X-ray reports and 3D scans of Invisalign.On our second visit, the orthodontistspent a mere 5 minutes explaining the treatment on the monitor and did not provide any reports. Instead, they asked us to sign a consent form.To our surprise, they demanded an additional £560 for installment payments during this second visit, even though we hadn't received any tangible services or reports. Frustrated by the lack of transparency and progress, we decided to cancel the treatment within a week and asked for refund. We suspect that they were more interested in collecting money than providing the promised reports and service. They refused to refund the substantial amount of money we had paid without any treatment initiated or reports provided.Furthermore, they failed to refund our money within the 14-day cooling-off period stipulated by consumer law. To date, we havent received any reports and refund.
A
13:31 12 Sep 23
12/09/23 Update. Down from 4 to 2.Got a text to go for a 6 month check-up; got email confirmations and reminders after I called to book it and even had ti reschedule on the day because of public transport issues — So 1 text, 4 emails, 2 phone calls and at no point was I informed, in writing or over the phone that this check-up, that is routine, is £55 pay now please. So the habit of billing people without saying anything continues. I don’t need Reception telling me “we’re not the NHS”. That means nothing to me, I’m not from the UK and apart from the nightmare with them earlier this year, I haven’t gone to see a dentist since I was a preteen in Dubai so excuse me for not knowing by osmosis that a “”routine” checkup that I was contacted to book costs anything. It’s really not difficult to add a line to texts and to make it standard to say there is £55 charge when you’re contacting people to tell THEM to book an appointment! That was £55 taken from my last £79 I had before payday so well done :)Update (20/3/23): Amending rating from 1 to 4. I was contacted on Saturday - which was unexpected but much appreciated - my concerns were acknowledged and have now been addressed beyond what I could have expected.The procedures themselves were never painful, to be clear. Furthermore, the staff have always been courteous in my experience. The problems were the filling was too high which caused other issues, there was no mention of cost or potential cost until I specifically asked, and I didn’t really know what I was getting done until I was on the chair, again, with no idea of cost, if any.Going forward, I see no problem staying on with the clinic - this appears to have been a one-off case of administrative miscommunication for the most part. I’ll also know from now on to thoroughly check my bite in multiple positions when getting fillings.It’s still upsetting that it happened in the first place, yes - which is why I’m amending to 4 instead of 5 stars. But I will give credit where it’s due - they were quick to respond and went above and beyond to put things right. I feel confident the feedback has been taken onboard and this incident will end as just that - an unfortunate but one-off incident.Original Review:I can’t fully close my jaw or chew now.I had to go in for a new filling because my previous one just fell out. I only found out the cost after it was done - I expected someone to tell me but it was never mentioned - I had to ask at the desk if there was anything to pay after it was done!And it turns out the filling that fell out was a ‘permanent’ one and this one is only an emergency ‘temporary’ (something I wasn’t told prior) - it cost £98. If I had known I was only getting a temporary filling and that said temporary filling would cost that much, I would’ve waited and paid a little more to get a proper one!Not only that, but now I can’t chew or close my jaw because - despite the dentist grinding it down multiple times - the filling is still too high. It felt like it might be so while I was lying on the chair but the moment I was out of the clinic and no longer talking, I could tell something was wrong. Then I tried having dinner and couldn’t chew. But they were already shut for the weekend. It turns out one’s bite isn’t the same when checked lying down as it is sitting/standing up!I don’t dare to think how much it’s going to cost to get it fixed nor when or if they will even be able to fix it. And I still have to get it removed and replaced with a permanent one, no doubt at full price. In the meantime I’ll have to live with it for God knows how long and the thought makes me want to cry. I was better off when I had no filling - the sensitivity was manageable, I could chew my food and rest my jaw properly and I wasn’t £98 out of pocket for something that will ultimately need to be replaced.I wish I could say I wasn’t deeply unhappy and disappointed but I am.And to add insult to injury, I didn’t get an email receipt despite specifically requesting one and being assured I would get one.
Morgan Kenwrick
17:03 03 Aug 23
Always excellent and friendly staff. My dentist, Marius is so good, as are his assistants, and think could put the most nervous patient at their ease. He was there for me in an emergency today when he fixed an old crown that had suddenly come adrift the previous evening, and I’m due to go on holiday! I’m now planning on having it replaced when I return, and it’s going to be less expensive than I thought! Also a word about the Dental Hygiene team - again super, and with all the latest equipment. Excellent all round.
Sallyanne Summers
19:52 27 Jul 23
Excellent dentist - definitely the best dentist I've been to - would recommend to even the most dentist-phobic!
Suey Sue
15:24 30 May 23
This was (besides an emergency appointment for an abcess a couple of years ago) my first dental experience in 25 years. I am so pleased I chose Hampshire dentists. All contact over phone, email and face to face has been not only great customer service, but warm and friendly also. Technology has come on in dentistry 10 fold since I last went, and made the appointment much quicker than imagined. After a scan and xray, I am now just awaiting a treatment plan so I can start the steps to getting my teeth in better shape. Thank you to Rob, the lovely dental nurse and receptionist.
Michael Robb
08:59 29 Apr 23
My first time at the hygienist was quite nervous but was an amazing experience Hannah and her colleague were so kind and made me feel at ease, loved it! 10/10 recommend this dentist
Hannah Duckworth
09:02 27 Apr 23
Had a great service from Hampshire Dentists today, from the moment I walked in I had a really friendly welcome from the reception staff. The dentist who I had, Marius, was professional and helpful showing me my teeth and explaining what he was saying to his assistant. I have always used NHS dentists, but as i have just moved to Southampton and wanted to avoid long waiting lists, i tried this private dentist and I wont be going back, I definitely recommend and its definitely worth the higher price. Thank you for putting my mind at ease in what can be an axious atmosphere!
Laura Dickman
18:17 22 Apr 23
Rob and the team (including all the admin ladies!) were so wonderful from start to finish. Treatment was quick and pain free and they made my partner feel so at ease. They were honest and open throughout. He went from being a nervous patient who struggled with a checkup to having the final stages of implants with no sedation. Really competitive and reasonable pricing, outstanding after care and just an all round brilliant service. Everyone felt like friends to us after just the first visit. We were always made to feel welcome, and are sad to see an end to the regular visits although will absolutely be using rob and the team for routine care going forward. Thank you all! From Jamie S and Laura 🙂
Adam Gittins
09:15 18 Apr 23
Just completed my first implant with Robin today - an excellent experience. I'm a bit of a nervous patient and the care taken to be "pain free" certainly worked. The result is just like having my own tooth back. Everyone who works there is very friendly & helpful.
Jon Oconnor
13:54 06 Apr 23
Recently started using this dentist everything is amazing, from ringing up to book appointments with the ladies being so helpful, funny, charming and friendly, ( pay rise needed for the receptionist staff they that good). The dentists are very informative and precise in there details explaining what could happen to put you at ease. The best bit for me is there humour, you feel so relaxed and I feel I want to spend the day with them.
lawrence ken
13:25 21 Mar 23
I have just had my front tooth taken out, complete with abscess.It was truly pain free and done quite quick.First tooth I have ever had removed and there was nothing to worry about.Great job RobinKen
Sarah Wyatt
14:25 12 Mar 23
I was not looking forward to a molar extraction I had last week. I'd like to thank Marius and his assistant for making something I was dreading, a comfortable, reassuring, and quick process.
HonMing Cheng
18:36 08 Mar 23
Never had such a fantastic and Hands on professional explain so much to me about implants and suggestions for my dental requirements ,best experience I have had and the time and equipment and technology was the best ,that's why I will be going back to have all my future dental needs addressed Hampshire dentist ,fees and money I intend to spend on services in my opinion will be the best ,
Bethany Gower
15:36 08 Mar 23
Excellent. Pain free every time and lovely, friendly staff.
Andreea L.
09:44 02 Mar 23
The absolute best dental clinic around ! I can’t recommend them enough from the receptionists to the nurses and doctors. The best the best the best !! Always so friendly, welcoming and willing to help you regardless your situation.Thank you again !!
Helen Schumacher
09:09 02 Mar 23
I have been a patient at Hampshire Dentists for a number of years now. The reception team always make you feel so welcome and my treatments with Robin and Marius have always been exceptional. I have recently had Invisalign treatment to straighten my smile and am delighted with my results. I can’t recommend Hampshire Dentists enough. Even my children look forward to visiting the dentist!
Tracy
18:30 15 Feb 23
Fantastic service received by Dr Hanna and his team .he's an absolute perfectionist with the work he carries out ,and why would you want anything else .I'm over the moon with my results from implant surgery and all completley pain free .thanks to all the hampshire dentists team your customer service is outstanding.
Stine
11:25 07 Feb 23
I have never been to such a kind, helpful and knowledgeable dentistry before. Not only was it pain free and anxiety free, I learned about my teeth as well. We have a plan going forward and it’s safe to say I will be coming back! Marius is by far the best dentist I have every come across! What a gem!
Lucas
01:13 05 Feb 23
After my retainer broke down during my stay abroad in Southampton, I was quickly helped here. The next day I had an appointment and everything was repaired wonderfully. Everyone was super lovely. All this without pain even though I didn't say that I was a sensitive patient. Thank you so much for everything.Greetings from Germany, Lucas
Galina Plamadeala
14:01 26 Jan 23
Beth Harris
19:22 24 Jan 23
Brilliant dentist dental nurses and lovely reception girls . From the moment you walk in you are made to feel welcome.I had a fear of dentists. but the practice has made me have a trust in them ihave nothing but the highest praise for the whole practice and would recommend any one to go to them . My dentist Marius and his nurse are Amazing as are the rest of the practice.thank you from me beth
Jayne Alpin
10:09 18 Jan 23
Fantastic dentist never feel anxious always put you at ease
KATHRINE Noyce
16:21 17 Jan 23
Wow what a great DENTIST just had a bottom canine out never felt any pain whatsoever.I AM A 6ft 3” very stout fella who doesn’t like sitting in the dentist chair just like a lot of people out there.this experience was such a relaxed atmosphere and all the staff make you feel very comfortable.thanks again Dr Rob hanna 😁 YOU ARE A TRUE PROFESSIONAL mick I haven’t got a google account.. thanks again
Jenny R
09:40 17 Jan 23
I have used this dental practice twice.The first time was when I broke my removable retainer. I phoned up upset and in a panick. The lady I spoke with on the phone was lovely and reassured me they would sort me out. She could tell how worried I was and fit me in for the following day.I saw Joanna who was excellent; she listened to everything I said and did a great job. She also filled in two chipped teeth that I wanted filling and did such a professional job! My retainer was ready to collect very quickly and I felt like a film star when I walked out with my full teeth!The second time I used this practice was when my permanent retainer needed fixing. It was fitted at my orthodontist. The dentist I saw did a fantastic job, and put the glue on in a way that covered the wire but so it didn't get in the way of my bite, as it did previously.I find all the staff very pleasant, friendly and professional and i wouldn't hesitate to reccommend them!Thank you.
Daisy Atkinson
12:44 12 Jan 23
Amazing hygiene appointment from Mel & Miranda, so thorough and totally pain free. Wouldn’t go anywhere else!!
Mark Halford
18:48 11 Jan 23
I have had a very positive experience with Robin and his team. From the initial consultation through to the aftercare, following the procedure, I have found them to be first class. I would highly recommend.
Tom Ditchfield
10:03 11 Jan 23
Both Rob and Marius are very caring and highly skilled dentists. I like the way they freely share the work they do with you, the patient, and feel entirely comfortable sitting in their chairs.
James Lewis
13:06 09 Jan 23
I can't recommend Hampshire Dentists highly enough. Robin is a superstar. It's very reassuring to have such a capable dentist when you're sat in the chair. The dental nurses, hygienists and reception staff are all very friendy and professional. If you're looking for a new dentist, your search is over!
lighttheway
11:58 23 Dec 22
Just to share the best dentists ever! Welcoming, friendly, great customer service and any work they do for you then you can rest assured it will be amazing
mandy jacobs
15:20 16 Dec 22
Avoid, Avoid, Avoid. My daughter paid almost £1,000 for an agreed course of treatment, and was then told further payment (£550) and treatment was needed BEFORE the agreed course of treatment could begin. She was then then offered tooth whitening treatment free - which was already paid for in the £1,000 - to redress their negligence in not making clear that she would need other treatment done first, - which they then tried to add on to the final bill, meaning it wasn't free at all! When all trust and confidence in them was lost, and horrendous pain had been suffered due to using the free/not free? whitening treatment - which had to be abandoned - too soon after having fillings and still having an untreated cavity, they refused to give her a refund for outstanding and uncompleted treatment. Instead of doing the decent thing and giving her a refund, they instead referred her to a dental complaints service which it turns out only deals with treatment that has gone wrong, i.e you received a filling that subsequently fell out, which they were probably fully aware would be no help, so that was a waste of time. Also, they changed an appointment time without advising her, and tried saying they had emailed her about the change - which they absolutely hadn't - and then said they wouldn't charge her for missing the appointment "because it was nobody's fault"! (No apologies from them). If you're happy to pay £1,000 for 6 fillings, be misled about the order of treatment you need, have appointment times changed without your knowledge, be refused a refund for treatment you have not received or completed due to losing all faith in their service, be pummelled with requests to attend their practice after repeatedly advising them you would never visit their practice again, and pay them for treatment you won't receive, then this is the dentist for you! And if they wish to try and cover this up on here, I have a series of emails from them which I am happy to share which highlight a bulk of what I have said. Oh and they are also aware that my daughter has PTSD and that this has caused her extreme anxiety.In response to your response - your practice agreed to my acting on my daughter's behalf given that she has PTSD and avoids confrontational situations, so why are you still insisting that she should be the one reacting? There is no misunderstanding or complexity. Please don't play that card. Courtesy of your practice manager - "please accept my sincere apologies that your treatment plan, in terms of the order that treatments would need to be completed was not made clear to you .. we would always encourage any routine treatment to be completed prior to any cosmetic work like whitening as, if there are any cavities present in the mouth, this can cause the whitening process to be very sensitive and quite painful however I do believe that this was not explained to you clearly enough during your clinical assessment". This came AFTER she had paid you £955.00. You then wanted another £575.00. You created a catch 22 situation. You couldn't begin the treatment she had paid you for, until she agreed to pay you more! I have pages of emails from you. I can do this all day. You acted unethically and now owe her money which you refused to repay. I also have the email in which she is advised that the whitening treatment is free given your major error, and then later add it on to the final bill. Why don't you just accept accountability?
Paul Bennett
08:58 09 Dec 22
Outstanding service all members of staff really professional and friendly, take time to full understand your problem and find solutions and further suggest improvements over and above my expectations. I would recommend to everyone. You won’t be dissapointed
Lorraine Easton
13:26 05 Dec 22
I have recently visited Hampshire dentists and couldn't be happier with the service in which I received. From the moment I walked into the reception I was made to feel totally welcome by the super friendly staff. I was booked in for a hygienist appointment as I had some stains i wanted to be removed. The whole service was so professional and I was taken through every step of the process so I was clear what was going on. I left with my teeth looking and feeling so much more clean!! Whilst at my appointment I asked about a filling that I wanted to be replaced from a silver one to a white one, I felt really confident to book in again so booked in for the following month to have the filling replaced. I am so glad I did!! The difference it has made to my smile and confidence is amazing!! Again the service and professionalism was second to none. I am so over the moon with both services provided that I have booked back in for more appointments. Highly recommended Hampshire dentists 🙂
Yvonne Jamieson
15:15 02 Dec 22
I was impressed and pleased with the professional service and care given by Emma who did a white filling. She was very thorough and did an excellent job and am totally satisfied with the treatment. The staff were friendly and I would definitely use Hampshire dentist again.
Sarah Mills
09:56 29 Nov 22
Amazing dentist, superb with nervous patients, nurse Barbara is expert at putting you at ease.And considering they are private, they are super reasonably priced!
Dave Wright
15:51 24 Nov 22
Adam Corr
01:57 07 Nov 22
Fantastic service start to finish. The team is fantastic and make you feel so welcoming and are very professional especially Mel, Miranda, Natalie and Shannah. I will be recommending your services to my friends.Definitely recommend the whitening service.
Sarah Wyatt
16:54 03 Nov 22
I came to Hampshire Dentists as a nervous patient with bad previous experiences. Marius and the team were very gentle and explained the work well and I have finally got my teeth sorted. Would recommend them to anyone. You do get what you pay for and they are not cheap but very much worth it.
Jean oxley
08:04 12 Oct 22
The Hampshire Dentists are a friendly, welcoming team. I have lost all my fear of “going to the dentist” after many years of painful dentistry elsewhere, my experience of being treated by Robin and Marius and his hygienists has given me confidence of having gentle pain free dental care. I have been going to this practice for seven years and I’m never anxious about another visit to these very professional experts who have looked after my teeth so well.
Nathan Frogley
22:09 15 Sep 22
I don't often write reviews, however as a dentist was up there with one of my top fears, I am so pleased that this is no longer the case with the help of the Hampshire Dentists team.Where do I start? From my initial enquiry to my next day call back dealt with by Tracey, I instantly felt at ease. The reception team were very friendly and accomodating and full of smiles.Whilst I sat waiting for my first dental visit in over 10 years, the smallest of touches like the ambience of music for distraction and the personal welcome from Beccy who I believe is the Practice Manager continued to ease my nerves.I was welcomed by Robin and his nurse and had a full dental health check. He was very gentle with his approach and it was actually a very comfortable experience. I received a full breakdown & explanation (which was super thorough) of my dental health, followed by a full treatment plan and clear costings.Robin ensured that I understood the clinical 'jargon'.To cut it short, I can't wait to return so I can smile again, with confidence!Thank you team.
Kathleen T
15:42 15 Sep 22
I was very nervous before this appointment. My daughter doesn’t like new places, being touched, loud noises and we had to fix her 🦷And what an amazing surprise it was!She laid down on me on big blue chair. Dentist did check up and explained to her everything. We’ve already practiced at home opening her mouth so she was ok with this. Emma hold the hand mirror for her so she could see everything in it. I covered her ears with my hands. Dr Marius did his magic with talking and drilling. Than a little bit of air blow and filling was in! My daughter was fascinated by the whole visit! When we left she said ‘Mummy I have the best Dentist ever! Can I have another hole! Please’. Well, the answer was NO but surely many more check-ups to come!!!Thank you so much Hampshire Dentists team!!!
Michael Woolford
08:52 09 Aug 22
The people here are absolutely amazing. I needed an emergency appointment to resolve an infection in my lower jawline and they were able to fit me in the same day despite me coming from another county. The orthodontist was clear and sensitive about the pain I was in and they issued anti-biotics to help start the resolution to the problem.
Jean Morey
14:23 27 Jul 22
Hampshire Dentists are fabulous! The receptionists are warm and friendly and immediately put me at ease. Rob is brilliant, did a great job on replacing my bridge and it was pain free. He’s a perfectionist, so I knew I would be happy with my new smile x Great Work Hampshire Dentist x a huge Thank you x
Carole Smith
12:55 26 Jul 22
Excellent service, very friendly dentist and staff, Highly recommend. Had an implant fitted with no pain.
Hannah Dover
19:26 18 Jul 22
The team at Hampshire Dentists are the best in the business! Last week I had a hygiene appointment along with an air polish and from entering to leaving the practice I was pleasantly greeted, well informed and the treatment was fantastic! Highly recommend and I look forward to my next visit, thank you.
Lily
07:52 12 Jul 22
Honestly such a lovely team, from reception to the consultation. Would give ten stars if I could. Thank you!
Imogen Clarke
11:27 05 Jul 22
Marius has the best chair manner of any dentist I’ve seen. He is thorough and explained what he was doing but didn’t force any services, products or treatments. Would highly recommend
Joe Gower
13:34 04 Jul 22
I cannot speak highly enough of Robin Hannah and his team, he prides himself on Pain Free Dentistry and that is certainly what you get, he is kind calm, talks through what is happening, and as i said absolutely no pain!!I would not have any other dentist practice work on my teeth or my familys teeth, we are all so happy with Hampshire Dentist.Julie Luke Joe and Bethany.
martinsanger1000
10:56 10 Jun 22
Just had my hygiene visit with the GBT airflow , it was amazing, I am the worst person for pain and there none, literally nothing It actually felt and tasted nice . Thanks Mel and Miranda …. You are my new favourite people 🥰😁🦷
Andrew
15:41 01 Jun 22
Dr Robin has been my dentist for years now. He’s the best dentist I’ve been to. Always listens, and has a kind and gentle approach to dentistry. Been to some butchers in the past! I am currently having orthodontics and have just had an implant placed, which i was a bit nervous about having done, but Rob put me at ease. I can highly recommend Dr Robin and all of the team. It feels like coming to see friends rather than the dentist.
FATAL BEAR
13:13 06 May 22
What a incredible place helped me with a hole in my tooth was pain free by Marius also Nicky and the whole staff were lovely
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If you're happy to effectively pay £1,000 for 6 fillings, be misled about the order of treatment you need & then get slapped with an additional request for £550 of treatment BEFORE they can start the treatment you've paid for, be offered freebies which you are then charged for, be given treatment at a time you should never be given it or it is appropriate to be given leaving you in immense pain, have appointment times changed without your knowledge & then be lied to & told you were advised, be refused a refund for treatment you haven't received or completed due to losing all faith in their service which would be the DECENT thing to do given the appalling service you received, be pummelled with requests to attend their practice after repeatedly advising them you would never visit their practice again, be referred to a dental complaints service that cannot help with your complaint - what a surprise! - & pay for treatment you don't receive, then this is the dentist for you! .
had my first visit today with the hygienist. the equipment they use is a pleasure because they use warm water in their machine rather than cold so great if you have sensitive teeth. very kind and professional and a MUCH appreciated pain free appointment.
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What can I say about Robin & his team at Hampshire Dentists except absolutely 5 star customer service!! Today I was feeling a bit anxious about my treatment needed to be done but firstly Becky & Nicky put my mind at rest made me cup tea, mentioned it to Robin who took me in to discuss further what we were doing. I had 3 hr appt booked with Robin but he just sat me down & explained everything and we rescheduled I was so happy and reassured. He did not worry about time I was booked with him totally amazing showing not only himself but his whole team care about us as patients. I’m so delighted to have them as my dentists who I was recommended to in first place.I must also mention Shannah, Natalie , Barbs abd Kasha all excellent and very professional too. I’m always welcomed with a lovely friendly smile. Well done Robin and your fabulous team! Cannot thank you enough for your excellent customer service 🙏🙏👋👋👋
The best dentist. Have had some work done recently and it was completely painless. I feel so relaxed and at ease in there which is big for me as I’m not particularly a fan of the dentist. Everyone is so lovely and Marius is incredible (I’m sure they all are but have only had him). Highly recommend
This was my first time with Hampshire Dentists and it was an emergency appointment. I was assessed and given an appointment straight away. Fantastic service from all the team including the receptionist, dental nurses and Rob the dentist. The whole assessment and procedure was completely pain free despite being in a lot of pain before the appointment. Rob was incredibly gentle and explained everything as it happened. Definitely moving the whole family to this practice. Definitely 5/5
I have wanted to get my teeth straightened for over 10 years but I always felt I was too old as I’m no longer at school age and and was worried about the cost. I had a consultation about all the different options and went for the white fixed brace had it on for just under two years and am so happy with the results also had some composite bonding and was able to spread the cost. The whole team at hampshire dentists are lovely and very welcoming always friendly and make you feel at ease every visit. Very clean and professional I definitely recommend to anyone if you are thinking of getting anything done to your teeth I have recommended a few people now which are also so happy with their progress with braces! Thanks so much! Here are my results and before and afters! 🙂
I recently finished my brace journey with Andreea at Hampshire dentists. I started my journey in 2019 in preparation for my wedding in 2020 (which we ended up postponing for another year due to covid). Andreea was doing everything possible to ensure I had my perfect smile in time for my original wedding date, she has honestly given me my confidence back. I’ll actually be excited to look at our photos after the wedding now when it finally happens 😁 The receptionists are lovely and always willing to help, in fact everybody who I met at the practice was always lovely. If you’re considering getting braces as an adult, don’t think twice and definitely do it. It is SO worth it!!! Thanks for transforming my teeth to how I’d always dreamed of having them x
After months of misery (not being able to see my normal dentist) these ladies and gentleman had my issues sorted within no time at all. So professional, friendly, caring and pain free treatment. Absolutely amazing service. Thank you for making me happy again.
The whole staff are amazing! Very reassuring to nervous patients and they obviously love working there. The actual dentist Marius was wonderful, he spoke with calmness and explained every single detail of the examination. I am very happy to have this dental practice 5 stars.
I had my first visit to Hampshire Dentists today and wow what a difference to my last practice. Engaging and welcoming staff, Dr Robin made me feel at ease and gave me some great advice. I’m chuffed to have found them 🌟 🌟 🌟 🌟 🌟
I developed tooth pain and because ofCOVID-19 my current dentist was only offering extractions, wouldn’t even see me to have a look at the tooth. I made an emergency appointment with this practice, at a friend’s recommendation. Marius took his time looking at the area causing pain, took x ray, asked about my symptoms. In the end I didn’t need treatment but was thoroughly reassured about what’s causing the pain. Great experience overall and not as expensive as some other places I rang!
Had an emergency appointment today after having months of pain with my tooth. I was so nervous but all of the staff were amazing! Especially the dentist, after having treatment I feel 100% better. The whole experience was absolutely pain free and the staff were so nice. Definitely will recommend to everyone! Can’t rate this dentist enough.
I have been coming to Hampshire Dentists for a few years now. I would highly recommend Robin.The rest of the team make me feel so relaxed and at ease. My children absolutely love Robin and think the world of him.
Having avoided going to the dentist for the past 2 years and then making it one of my New Years resolutions, I was persuaded by the many recommendations of friends to book in with Robin Hanna. I made it just before the year ran out! And then wished I hadn’t waited so long, I was welcomed with a cup of tea (is this even allowed at the dentist?), smiling faces and kind words. Robin understood my anxiety and explained everything in a calm quiet way helping me to relax. I can honestly say that for the first time I did not find it stressful and was happy to return for 2 further visits - I feel he and his team have helped me overcome my fears and I cannot recommend them enough.
The whole team are fantastic. Literally cannot fault any of them. Always smiling (which is good for a dental practice lol) and willing to work with you on appointments and procedures. Highly recommend these amazing people.
Thank you Marius for curing me of my fear of dentists. Also for the excellent treatment given. I highly recommend you to anyone needing treatment. Don’t forget people prevention is better than cure so visit your dentist regularly.
The team at Hampshire Dentists are an absolute dream. They’re professional, friendly, easy to get hold of and most importantly very good at what they do. I’ve recently had my teeth whitened using their at home system and am overjoyed with the results. I’d recommend Rob and his team to anyone!
I was super nervous when I moved to Southampton and had to find a new dentist in a city where there are so many to choose from. I was really happy with the one that I had and had a few bad experiences in the past that made me very nervous every time I went for a check up and even more nervous if I had to have any work done. My first appointment with Dr Hanna I sat in the reception shaking a little as I was so nervous. As soon as I walked into his treatment room I was instantly put at ease by his huge smile and calming nature. He talked me through the whole examination and asked me so many more questions than the usual “how are your teeth” and also checked my jaw which I’ve never had at another check up. I’ve had one or two treatments with Dr Hanna and I can honestly say he goes ABOVE and BEYOND any other dentist to make sure you are comfortable and looked after (I think he genuinely cares that his patients are happy, pain free and gives them the best/suitable advice) instead of offering treatments to make money. It’s not only Dr Hanna that makes the practice what it is though as you are well looked after from the moment you step in thanks to the reception team and friendly dental nurses. I would highly recommend Dr Hanna but my husband is also a patient of the surgery with another dentist and is also super happy with the treatment he receives. Thank you Hampshire Dentists for being so awesome!!
Got amazed with the team and medical skills. This was the first time that actually got to know was was going on in my mouth and it was given to me options about how we could manage my aesthetic. Great work!
I visited for hygiene/check up but they gave me a list of things to do. 3 fillings, whitening, fissure sealants, etc. These treatments cost me ~630£ and constant pain for more than 6 months. They are suggesting works which are not required at all. I learned this after I visited other dentists. Tobi has done this mess and I had to fix her mess in another country (while I was on holiday). (Just for a simple example, they gave me an antibiotic for 25£, which was 8£ at Boots pharmacy). Basically they try to make money even from nothing required. I never recommend this place.
I’m so grateful to Robin and his team for their outstanding care. I walked in with an abscess and no appointment and was treated and pain free within 30 minutes. Can’t thank them enough.
Had a consultation with Robin, he was gave me all the facts and talked through all the options. I'll be back again to get more stuff done and to talk over any queries I have out of the information he's sending me. Easy to talk to and put me at ease.
Just want 2 say a massive massive thank you 2 robin 4 this morning and our chat you sir are an amazing dentist and a truly amazing person I would only ever recommend your practice the girls r also amazing thansk girls all in all outstanding dental practice outstanding people
I woke up today with bad tooth ache. My usual dentist didn't answer the phone and I was able to see Hampshire Dentists in the afternoon.Rob and his team identified and sorted the problem and I instantly felt / feel better.So, a big thank you!
After being turned away from a previous dentist for the works I needed before my braces, upon recommendation, I contacted Hampshire Dentists! Fantastic team from the start to the end of my journey with four extractions! �Rob and his team are very friendly and professional, great overall experience at HD.Would highly recommend! �
I am very pleased with the result of my teeth.I had a brace fitted to straighten them, it was quite painful at times but very very worth it, i can now smile with confidence.Dr Hanna and his team are fantastic!!I will continue to use this dental practice and have even changed my son over to them.
Still loving my veneers and two years later they are still looking great. The best compliment I get is 'wow, you have such lovely teeth'...people are shocked when I tell them they aren't all natural 🙂 Thank you!!
I'm such a nervous patient but was completely put at ease the kindness, patience and understanding was amazing and best of all you've helped me SMILE again !!!!!!!! I couldn't have wished for more ........
We realise that investing in your smile can be a significant financial commitment. We do our best to be as flexible as we can and offer various options to spread the cost.
Spreading the cost over 3 to 4 instalments directly with the practice
We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to T’s and C’s.
“It was great here that I didn’t have to pay it all in one go. They have been fantastic to help me pay it each time I came in and that helped me big time” Liz
Always excellent and friendly staff. My dentist, Marius is so good, as are his assistants, and think could put the most nervous patient at their ease. He was there for me in an emergency today when he fixed an old crown that had suddenly come adrift the previous evening, and I’m due to go on holiday! I’m now planning on having it replaced when I return, and it’s going to be less expensive than I thought! Also a word about the Dental Hygiene team - again super, and with all the latest equipment. Excellent all round.
Morgan Kenwrick
My first time at the hygienist was quite nervous but was an amazing experience Hannah and her colleague were so kind and made me feel at ease, loved it! 10/10 recommend this dentist
Michael Robb
Rob and the team (including all the admin ladies!) were so wonderful from start to finish. Treatment was quick and pain free and they made my partner feel so at ease. They were honest and open throughout. He went from being a nervous patient who struggled with a checkup to having the final stages of implants with no sedation. Really competitive and reasonable pricing, outstanding after care and just an all round brilliant service. Everyone felt like friends to us after just the first visit. We were always made to feel welcome, and are sad to see an end to the regular visits although will absolutely be using rob and the team for routine care going forward. Thank you all! From Jamie S and Laura 🙂
Laura Dickman
Just completed my first implant with Robin today - an excellent experience. I'm a bit of a nervous patient and the care taken to be "pain free" certainly worked. The result is just like having my own tooth back. Everyone who works there is very friendly & helpful.
Adam Gittins
I have just had my front tooth taken out, complete with abscess.It was truly pain free and done quite quick.First tooth I have ever had removed and there was nothing to worry about.Great job RobinKen
lawrence ken
Fantastic service received by Dr Hanna and his team .he's an absolute perfectionist with the work he carries out ,and why would you want anything else .I'm over the moon with my results from implant surgery and all completley pain free .thanks to all the hampshire dentists team your customer service is outstanding.
Tracy
I have never been to such a kind, helpful and knowledgeable dentistry before. Not only was it pain free and anxiety free, I learned about my teeth as well. We have a plan going forward and it’s safe to say I will be coming back! Marius is by far the best dentist I have every come across! What a gem!
Stine
Amazing dentist, superb with nervous patients, nurse Barbara is expert at putting you at ease.And considering they are private, they are super reasonably priced!
Sarah Mills
I came to Hampshire Dentists as a nervous patient with bad previous experiences. Marius and the team were very gentle and explained the work well and I have finally got my teeth sorted. Would recommend them to anyone. You do get what you pay for and they are not cheap but very much worth it.
Sarah Wyatt
The Hampshire Dentists are a friendly, welcoming team. I have lost all my fear of “going to the dentist” after many years of painful dentistry elsewhere, my experience of being treated by Robin and Marius and his hygienists has given me confidence of having gentle pain free dental care. I have been going to this practice for seven years and I’m never anxious about another visit to these very professional experts who have looked after my teeth so well.
Jean oxley
I don't often write reviews, however as a dentist was up there with one of my top fears, I am so pleased that this is no longer the case with the help of the Hampshire Dentists team.Where do I start? From my initial enquiry to my next day call back dealt with by Tracey, I instantly felt at ease. The reception team were very friendly and accomodating and full of smiles.Whilst I sat waiting for my first dental visit in over 10 years, the smallest of touches like the ambience of music for distraction and the personal welcome from Beccy who I believe is the Practice Manager continued to ease my nerves.I was welcomed by Robin and his nurse and had a full dental health check. He was very gentle with his approach and it was actually a very comfortable experience. I received a full breakdown & explanation (which was super thorough) of my dental health, followed by a full treatment plan and clear costings.Robin ensured that I understood the clinical 'jargon'.To cut it short, I can't wait to return so I can smile again, with confidence!Thank you team.
Nathan Frogley
I was very nervous before this appointment. My daughter doesn’t like new places, being touched, loud noises and we had to fix her 🦷And what an amazing surprise it was!She laid down on me on big blue chair. Dentist did check up and explained to her everything. We’ve already practiced at home opening her mouth so she was ok with this. Emma hold the hand mirror for her so she could see everything in it. I covered her ears with my hands. Dr Marius did his magic with talking and drilling. Than a little bit of air blow and filling was in! My daughter was fascinated by the whole visit! When we left she said ‘Mummy I have the best Dentist ever! Can I have another hole! Please’. Well, the answer was NO but surely many more check-ups to come!!!Thank you so much Hampshire Dentists team!!!
Kathleen T
had my first visit today with the hygienist. the equipment they use is a pleasure because they use warm water in their machine rather than cold so great if you have sensitive teeth. very kind and professional and a MUCH appreciated pain free appointment.
Sammyb Mwangi
Hampshire Dentists are fabulous! The receptionists are warm and friendly and immediately put me at ease. Rob is brilliant, did a great job on replacing my bridge and it was pain free. He’s a perfectionist, so I knew I would be happy with my new smile x Great Work Hampshire Dentist x a huge Thank you x
Jean Morey
What can I say about Robin & his team at Hampshire Dentists except absolutely 5 star customer service!! Today I was feeling a bit anxious about my treatment needed to be done but firstly Becky & Nicky put my mind at rest made me cup tea, mentioned it to Robin who took me in to discuss further what we were doing. I had 3 hr appt booked with Robin but he just sat me down & explained everything and we rescheduled I was so happy and reassured. He did not worry about time I was booked with him totally amazing showing not only himself but his whole team care about us as patients. I’m so delighted to have them as my dentists who I was recommended to in first place.I must also mention Shannah, Natalie , Barbs abd Kasha all excellent and very professional too. I’m always welcomed with a lovely friendly smile. Well done Robin and your fabulous team! Cannot thank you enough for your excellent customer service 🙏🙏👋👋👋
Marina Marlene Cornwall
I cannot speak highly enough of Robin Hannah and his team, he prides himself on Pain Free Dentistry and that is certainly what you get, he is kind calm, talks through what is happening, and as i said absolutely no pain!!I would not have any other dentist practice work on my teeth or my familys teeth, we are all so happy with Hampshire Dentist.Julie Luke Joe and Bethany.
Joe Gower
Dr Robin has been my dentist for years now. He’s the best dentist I’ve been to. Always listens, and has a kind and gentle approach to dentistry. Been to some butchers in the past! I am currently having orthodontics and have just had an implant placed, which i was a bit nervous about having done, but Rob put me at ease. I can highly recommend Dr Robin and all of the team. It feels like coming to see friends rather than the dentist.
Andrew
The best dentist. Have had some work done recently and it was completely painless. I feel so relaxed and at ease in there which is big for me as I’m not particularly a fan of the dentist. Everyone is so lovely and Marius is incredible (I’m sure they all are but have only had him). Highly recommend
Paisley Kerry
This was my first time with Hampshire Dentists and it was an emergency appointment. I was assessed and given an appointment straight away. Fantastic service from all the team including the receptionist, dental nurses and Rob the dentist. The whole assessment and procedure was completely pain free despite being in a lot of pain before the appointment. Rob was incredibly gentle and explained everything as it happened. Definitely moving the whole family to this practice. Definitely 5/5
Mairead Mulhall
After months of misery (not being able to see my normal dentist) these ladies and gentleman had my issues sorted within no time at all. So professional, friendly, caring and pain free treatment. Absolutely amazing service. Thank you for making me happy again.
Becky Keable
The whole staff are amazing! Very reassuring to nervous patients and they obviously love working there. The actual dentist Marius was wonderful, he spoke with calmness and explained every single detail of the examination. I am very happy to have this dental practice 5 stars.
Caroline Diggins
Had an emergency appointment today after having months of pain with my tooth. I was so nervous but all of the staff were amazing! Especially the dentist, after having treatment I feel 100% better. The whole experience was absolutely pain free and the staff were so nice. Definitely will recommend to everyone! Can’t rate this dentist enough.
Kellie Mason
Having avoided going to the dentist for the past 2 years and then making it one of my New Years resolutions, I was persuaded by the many recommendations of friends to book in with Robin Hanna. I made it just before the year ran out! And then wished I hadn’t waited so long, I was welcomed with a cup of tea (is this even allowed at the dentist?), smiling faces and kind words. Robin understood my anxiety and explained everything in a calm quiet way helping me to relax. I can honestly say that for the first time I did not find it stressful and was happy to return for 2 further visits - I feel he and his team have helped me overcome my fears and I cannot recommend them enough.
Louise Evans
I was super nervous when I moved to Southampton and had to find a new dentist in a city where there are so many to choose from. I was really happy with the one that I had and had a few bad experiences in the past that made me very nervous every time I went for a check up and even more nervous if I had to have any work done. My first appointment with Dr Hanna I sat in the reception shaking a little as I was so nervous. As soon as I walked into his treatment room I was instantly put at ease by his huge smile and calming nature. He talked me through the whole examination and asked me so many more questions than the usual “how are your teeth” and also checked my jaw which I’ve never had at another check up. I’ve had one or two treatments with Dr Hanna and I can honestly say he goes ABOVE and BEYOND any other dentist to make sure you are comfortable and looked after (I think he genuinely cares that his patients are happy, pain free and gives them the best/suitable advice) instead of offering treatments to make money. It’s not only Dr Hanna that makes the practice what it is though as you are well looked after from the moment you step in thanks to the reception team and friendly dental nurses. I would highly recommend Dr Hanna but my husband is also a patient of the surgery with another dentist and is also super happy with the treatment he receives. Thank you Hampshire Dentists for being so awesome!!
Kayleigh Taylor
I’m so grateful to Robin and his team for their outstanding care. I walked in with an abscess and no appointment and was treated and pain free within 30 minutes. Can’t thank them enough.
Alison Farmer
I'm such a nervous patient but was completely put at ease the kindness, patience and understanding was amazing and best of all you've helped me SMILE again !!!!!!!! I couldn't have wished for more ........
Clair Lorraine Jarvis
Helping to transform Southampton smiles
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Transforming Your Smile
Opening Times
Monday – Wednesday 8.15am – 5pm
Thursday 8.15am – 7pm
Friday 8.15am – 4pm
Call us today on 02380 335 155
enquiries@hampshiredentists.com
How to find us
Hampshire Dentists - 169a High Street, Southampton, S014 2BY
Hampshire Dentists are lucky to be located right on Southampton High Street, just below Bar and approximately a 5 minute walk from West Quay Shopping Centre.
How to find the practice
A video guide to finding the Hampshire Dentists practice
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The Inman Aligner is an orthodontic treatment for those who are seeking the correction of their teeth.
