Google Rating
4.9
Based on 121 reviews

         
Call Today On 02380 335 155
reception@hampshiredentists.com

For Pain Free* Dentistry on Southampton High Street, call Hampshire Dentists today on 02380 335 155

Privacy & Cookie Policy

Practice communication for all Patient Data in accordance with General Data Protection Regulations (GDPR)

What is the purpose of this document?

Hampshire Dentists is committed to protecting the privacy and security of your personal information.

This Privacy Policy sets out how we Hampshire Dentists obtain, store and use your personal information when you use or interact with our website: www.hampshiredentists.com, or where we otherwise obtain or collect your personal information, how we collect and use your personal information during and after any treatment with us, in accordance with the General Data Protection Regulation (GDPR).

The effective date of this Privacy policy is 25th May 2018

Please read the Privacy Policy carefully.

Hampshire Dentists is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you as a patient. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice applies to current and former patients of Hampshire Dentists. This notice does not form part of any contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. A copy of the full GDPR Policy and Procedure is available for review at the Practice.

Data protection principles

We will comply with data protection law. This says that the personal information we hold about you must be:

  1. Used lawfully, fairly and in a transparent way.
  2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  3. Relevant to the purposes we have told you about and limited only to those purposes.
  4. Accurate and kept up to date.
  5. Kept only as long as necessary for the purposes we have told you about.
  6. Kept securely.

The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

There are “special categories” of more sensitive personal data which require a higher level of protection.

We will collect, store, and use the following categories of patient data;

  • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
  • Date of birth.
  • Gender.
  • Marital status and dependants.
  • Next of kin and emergency contact information.
  • Debit/Credit card details.
  • Information that the individual is or has been a patient of Hampshire Dentists or has attended, cancelled or failed to attend an appointment on a certain day.

This list is not exhaustive.

How is your personal information collected?

We collect personal information about patients, either directly from you or are provided information by third parties.

We will collect additional personal information in the course of marketing activities carried out by Hampshire Dentists.

How we will use information about you

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  1. Where we need to perform the contract we have entered into with you.
  2. Where we need to comply with a legal obligation.
  3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your personal information in the following situations, which are likely to be rare:

  1. Where we need to protect your interests (or someone else’s interests).
  2. Where it is needed in the public interest or for official purposes
  3. Archiving your sensitive personal date data for use in the public interest, scientific interest. Also, this data may be used in for historical and statistical purposes.

Situations in which we will use your personal information

We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.

  • Administering the terms and conditions we have entered into with you.
  • Administering our Dental Plan Membership Scheme.
  • Accounting and auditing.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

If you do not provide personal information

If you do not provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing dentistry services or providing any other associated benefit), or we may be prevented from complying with our legal obligations (such as health and safety).

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.How we use particularly sensitive personal information ”Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data. We may process special categories of personal information in the following circumstances:

  1. i. In limited circumstances, with your explicit written consent.
  2. ii. Where we need to carry out our legal obligations or exercise rights in connection with providing our services.
  3. iii. Where it is needed in the public interest, such as for Government Department monitoring.

Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about patients or former patients in the course of legitimate business activities with the appropriate safeguards.

  • Details regarding your personal identification such as your physical condition. This includes x-ray imaging, genetic and biometric data.
  • Information concerning your medical history, including physical and/or mental condition and your oral health or condition.
  • Information about discussions undertaken and agreements reached on treatment options, including costs of any proposed treatment.
  • Information about the treatment that is planned, is being undertaken or has been provided.
  • Information about family members and personal circumstances supplied by you or others.
  • The amount that was paid for treatment, the amount owing, or the fact that the patient is a debtor to Hampshire Dentists.

Do we need your consent?

We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of health and safety law.

In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.

Automated decision making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:

  1. Where we have notified you of the decision and given you 21 days to request a reconsideration.
  2. Where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights.
  3. In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.

If we make an automated decision on the basis of any particularly sensitive personal information, we must have either your explicit written consent or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard your rights.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.

We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

Data sharing

We may have to share your data with third parties, including third-party service providers and other entities in the group.

We require third parties to respect the security of your data and to treat it in accordance with the law.

We may transfer your personal information outside the EU.

If we do, you can expect a similar degree of protection in respect of your personal information.

We will never ever sell any of your personal data to any third parties.

Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to deliver a service to you or where we have another legitimate interest in doing so.

Which third-party service providers process my personal information?

”Third parties” includes third-party service providers. These may include (this list is not exhaustive);

  • Practice Plan Membership Administrator.
  • Laboratories
  • Suppliers
  • Insurance companies.
  • Regulatory authorities such as the GDC and the Care Quality Commission.
  • Fraud prevention agencies.
  • Referring to NHS Local Authorities and designated agents.
  • The British Dental Association (BDA).
  • Other entities within our group.

How secure is my information with third-party service providers and other entities in our group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

When might you share my personal information with other entities in the group?

We will share your personal information with other entities in our group as part of our regular reporting activities on Hampshire Dentists performance, in the context of a business activities such as system maintenance support and hosting of data.

What about other third parties?

We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information by other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data Retention

How long will you use my information for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Patient data is retained for a minimum of 11 years, or for children until age 25, whichever is longer.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Rights of access, correction, erasure and restriction

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Rebecca Cahill, Practice Manager in writing.

No fee required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is evidently unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent please contact Rebecca Cahill, Practice Manager. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Data protection officer

We have appointed Rebecca Cahill as our Data Protection Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Protection Officer. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Changes to this privacy policy

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

 

Our Patients Share Their Experiences On Google

4.9
Based on 121 reviews
4.8
Based on 44 reviews
I took my daughter here after she was advised to have her tooth removed by another dentist. They took a lot of care to consider all the options and so far we have managed to avoid any tooth removal and they have stopped the pain. Also took a lot of care with her and made her feel comfortable. First rate dentist. Would highly recommend.
ben burfoot
Recently I had my tooth chipped in half whilst playing football at the University of Reading. I came to my nearest dentist and pleaded they saw me that day, I couldn't be going out at uni with half a tooth. Rob was there to save the day, he was ready to go home but squeezed me in, he glued my tooth back on and showed real concern for my wellbeing. He even gave me his personal number to text him if I experienced any problems with the tooth. I will be forever grateful to Rob for fixing my tooth and showing such care towards a uni student who showed up at the practice before he was ready to go home.
Reuben Johnston
I am someone who has always been very anxious and feared visits to the dentist since i was a child. I suffered from a bad toothache and made an emergency appointment with Hampshire dentist. This has truly been the best choice I had ever made. From my very first appointment to the last day of my treatment for a root canal I cannot explain in words how my experience has been. Hampshire dentist keep to their promise of treating their patients with courtesy and respect. With calm and caring staff always making sure they give you the best care.Marius has been amazing throughout my treatment, explaining carefully and making sure I felt calm during all appointments. The staff and the lovely receptionists always greeted me with a smile and made me feel relaxed as soon as I walked in. If you are an anxious person like myself then Hampshire dentist is where you need to come to. For the first time in my life I am looking forward to my next check up!
Rebecca Rahman
An excellent practice with a friendly and professional team that were amazing with the removal of my seven year old daughter’s tooth.From the moment we arrived the friendly reception staff made my little girl feel welcome and at ease.The practice itself is a well organised, bright, clean, calm environment.The treatment carried out by Rob was excellent. Knowing that my daughter was a little nervous he was very reassuring and unhurried and definitely made what could have been quite a stressful situation a very positive experience.Thank you, I would definitely recommend!!
Paul Carey
I have moved from Southampton and will forever appreciate this dental practice. I want to thank Emma (both of them), Marius, and the receptionists for their professionalism, kindness, great work, and dental advice!
Ebony Clarke
I've been a patient at Hampshire Dentists for several years now and wouldn't go anywhere else. Treatment is pain free, Rob and his team are very caring and welcoming, treatment plans are discussed and explained.
June Davis
Rob has been great throughout my assessment and treatment for a new crown fitting. I am a anxious client and he made everything simple and pain free, it was amazing. He gave me lots of time to consider my options and costs.I feel very happy and would certainly recommend Rob and his team, in fact my partner is looking into switching his dentist to Rob.
Jacqueline Convey
Rob is a fantastic dentist, I always feel very comfortable whenever I visit him. Always provides clear explanations and a calm, relaxed environment - no feeling of being rushed. The nurses are great too. The reception team are always very helpful and welcoming. Charlotte is a great hygienist, always does a great job and is very gentle too. I couldn’t recommend Hampshire Dentist enough. If you’re a little anxious about going to the dentist, then Hampshire Dentists is definitely worth considering.
Ash Andrews
I have now visited Hampshire Dentists a few times, and I'll be going back. Like many people, I have been going to an NHS dentist my whole life because of the costs that are associated with private treatment. However, you pay for what you get. There has been a lot of "don't worry about it" or "we'll wait and see if it gets worse" which hasn't given me much encouragement in the past and made me terrified of going even for a single check-up. That wasn't the case when I visited Dr Robin Hanna. I felt calm and at ease for the whole process, and any small signs of issues are addressed from the moment they are spotted. Dr Hanna always said to me that it's better to address anything before it gets worse, which in the long term will end up saving me money. One of my filling on my front K9 has had some severe staining due to the time it's been there, and Dr Hanna has managed to fix it and make it look natural and new again. All done without numbing, and I have to say I didn't feel a thing. Reading this back I'm shocked myself, and I know that it sounds too good to be true, but as someone terrified of the dentist I want to make it known that this will change your attitude completely. I know that costs can be daunting; however, a white filling is cheaper than when I had to pay my NHS dentist for it.The care provided by Dr Hanna and his excellent staff is something else, it never feels rushed or focused on how much money they can make of you, the focus has always been on the best care that can be provided to you. If you're uncertain (like I was), you can book in a complimentary consultation which will make you realise that this review if very much genuine and you'll be walking out of the dentist chair smiling and confident.
Jakub Frebel
Hampshire Dentists was recommended to us by TWO friends who have benefited from the excellent service provided. We have both had implants fitted and the care and level of attention has been really excellent - well worth travelling down from London!
Suzie Marvin
I am anxious and hated going to the dentist , I had let my teeth suffer from my fear . I plucked up the courage went along and it was a great surprise .No dentist smell , no shame for not going for so long.Just kindness , caring , professional and pain free.BEST DENTIST IN SOUTHAMPTON !!
Susan Waterfield
I've been going to Rob and the team for a few years now. I can honestly say he is the best dentist I've ever been to. Treatments are always discussed and planned to suit my budget . He is so gentle I once nodded off in the middle of a root canal! I would definitely recommend them to anyone who is nervous or anxious, as the whole team make you feel welcome and at ease.
Melanie Gordon
I registered as a new patient with Hampshire Dentists after years of standard NHS care and I can honestly say I will never look back. From the very first visit I felt welcome and completely at ease and I will never dread going to the dentist again. I never knew it could be an enjoyable experience! The team are fantastic and treated me like a long term patient right from the very first visit.
Kirsty Coombs
This is the BEST dental practice ever. They are always smiley and kind and give you loads of information on your dental hygiene. I recently had a filling and before that a consultation and I can say that it’s a beautiful experience going there. I have a few more dental appointments to go this year and so far so good.
Ebony Clarke
Couldn’t recommend Hampshire Dentists enough. Made an emergency appointment and have been fixed within 12 hours!! Super friendly staff, totally pain free. Could have fallen asleep in the chair.
Will Driscoll
Superb service from everyone at the surgery. From start to finish I felt extremely looked after. I have a huge fear of dentists so felt relieved to have been seen on an emergency appointment at such short notice and then given a clear plan for the future especially since I haven't been in so long. I didn't even have time to gather everyone's names it went so fast. Couldn't recommend this place more. Thanks to the two ladies for squeezing me in and the Scottish dentist who is a calming influence too. Great job all round.
Daniel John
This is the very best dentist that I have ever been to, I was a very nervous patient before but know I'm not nervous at all Rob is incredible and so professional I can not recommend this dentist highly enough.
virginia Boylett
Hampshire dentists is amazing, I can't rate it enough! I had teeth whitening treatment and i had an examination first and it was so thorough. They explained everything that they were doing while they went along. The teeth whitening treatment was great, the result was amazing and the practitioner was very gentle. I need to have a filling so will definately be going back soon!
Bev Dean
After having some pretty poor dentistry work over the years. It is lovely to have my faith restored and feel confident again with my dentists. This guys know their profession really well. All staff are great. Emma and Rob are fantistic!100% would recommend this practice. Thanks Hampshire Dentists so far!
Debra Pallett
I cannot say enough how amazing this dental practice is, with no exceptions! As a very nervous patient and someone that had not been to the dentist in over 25 years, I was so very fortunate to find this place. Honestly, I cant thank enough the reception team that made booking my initial appointment, taking the time to listen to me and understand my worries and concerns, really great. They really made me feel comfortable enough to go in the first place.After this, I went in to see the dentist, Marius, who was absolutely amazing; understanding how nervous I was, he took his time to make sure I was very comfortable, made sure I could stop the check up (as that's what it was for that first time) at any point and it was all about me and making sure I was OK.Well, from there, I have been back many times - from seeing the hygienist multiple times, to having a root canal that was very much required; they are just amazing. I now actually look forward to going to the dentist! Who would've ever thought someone with a phobia like mine would ever be saying that?!?Anyway, I would just like to say that anyone who is nervous, scared witless or otherwise should most definitely go to this practice as you will not regret it.Just want to say thank you to Marius, Charlotte and Beccy (with it being Laura and Emma today!) for making every time I go a pleasant experience.
Ben Britton
Always a friendly, helpful, and professional service. Robin has looked after me and my family for nine years and we wouldn’t go anywhere else. The best dentist I have ever been to!
Steven Strange
I have been a patient of Hampshire Dentists for a number of years and would not hesitate to recommend Dr Hannah as he is simply the best dentist I have known , making the whole process relaxed and pain free.
Andrew Jones
I have seen Marius and the team at Hampshire Dentist for the last year and they are all extremely professional and friendly. I would absolutely recommend Hampshire DentistsProbably the best in the area for making sure you are settled and aware of what needs to be doneA great team !
Richard Legg
Hampshire dentist are excellent, Dr Rob Hanna has changed my life. The whole team are fantastic, and I wouldn’t even think about going anywhere else for dental treatment. Thank you Rob for everything you have done for me. Would always recommend Hampshire dentist.
Elizabeth Hutton
I have been using Hampshire Dentists in Southampton for a couple of years, under Dr Rob Hanna. The treatment I have received has been second to none, and nothing is too difficult. If it isn't what you want, or what he thinks you deserve, he will cut no corners to make sure you end up with the best he can do for you. I have received a few treatments, ALL completely pain free. The staff are very friendly and courteous and go out of their way to make you feel comfortable and relaxed. I would recommend this surgery to anyone.
David Bell-Jack
Hampshire Dentist provides the most professional, comfortable and friendly service from start to finish. After a disastrous treatment at another dentist, I was recommended to Dr Hanna and team and have never had any reason for concern with the quality of their work. I am always welcomed on arrival, and never just the usual pleasantries. Unsurprisingly, I am always quite nervous but the last few treatments from Marius have been completely fine with no reason to have been nervous. I have recommended Hampshire Dentist to a number of my colleagues and those who have signed up have all spoken really highly too.
Denise Holden
I have used Hampshire Dentists to have braces fitted as I was unhappy with how my teeth looked and felt. I initialy visitied Hampshire Dentists in August 2017 and went ahead with the treatment plan shortly after.I was given various payment options and all costs were explained to me before going ahead, there have been no additional costs whatsoever.I have now had my braces off just over a year and extremely happy with the results, and I often receive comments in regards to how my teeth look now.I am still visiting the dentists for aftercare and this is all included in the initial price I paid providing very good value for money.All the staff are very friendly and always happy to see me which just adds to the great experience.Thanks Hampshire Dentists!
therealsquibby
Robin and his team were fantastic, with a sore/cracked tooth and unable to get an appointment with my usual dentist he fitted me in with ease after work today and allI can say is WOW! So professional, so efficient and such great care. I honestly can’t fault my experience and I work in healthcare - well done Team @ Hampshire Dentists!! 👍
QA Rota
As usual, Dr Rob Hanna & his team at Hampshire Dentists did a great job. Another surgery told me that I would have to wait 5 weeks for a broken tooth that had an old metal filling in it which was classed as an emergency. I was seen within a couple of days of calling and although the filling was very old and tricky to get out Rob did it with care making sure that I could not feel anything at all. I used to really hate going to the dentist (even age 40-something) but the whole team put you quickly at ease.
Claire Bridges
Charlotte is definitely the best hygienist I’ve ever had !! I’ve tried plenty of other dentists and nobody compares . Charlotte is just brilliant ! I highly recommend !!
sher Hampton
I think I just witnessed witchcraft.Magic, certainly.I chipped a front tooth over the weekend and was convinced I'd need a crown or cap or something similarly unpleasant, time-consuming and expensive. But the wizard I saw at Hampshire Dentists said he could fill it there and then.I was taken aback still further when he suggested I wouldn't need any painkillers or anaesthetic but he was spot on.While he went to work my mind raced. I convinced myself my front teeth would no longer match - that the chipped one would have to be cut short.Nope.The result is art.I'm astonished.My teeth have never been "Simon Cowell" white (thankfully). They're not yellow either but somewhere inbetween. Dr Marius (I think that's his name, although it may be Dumbledore) hasn't just matched the length of my teeth but the colour is identical too. I genuinely can't see a join.Thanks Merlin, I'm hugely grateful!
Paul Belverstone
I love my dentist now!I am a very nervous patient and I haven't had much luck with dentists in the past. so I was apprehensive joining this new surgery. However from my first conversations with the lovely receptionists to my most recent treatment, I have had great service. Every time I leave with a smile, I can honestly say that I am no longer scared of visiting the dentist.My dentist Marius has done a fantastic job, he was calm, efficient and patient. And how can I forget the fantastic Cadge! She really made me feel comfortable and settled my nerves. A big thank you to everyone, I have recommended my family to come see you too!
Pip
Excellent service. Everyone is very friendly and I have seen Marius 3/4 times over the last month and he is extremely professional and kind. I would absolutely recommend him.
Lauren Muldowney
Having avoided going to the dentist for the past 2 years and then making it one of my New Years resolutions, I was persuaded by the many recommendations of friends to book in with Robin Hanna. I made it just before the year ran out! And then wished I hadn’t waited so long, I was welcomed with a cup of tea (is this even allowed at the dentist?), smiling faces and kind words. Robin understood my anxiety and explained everything in a calm quiet way helping me to relax. I can honestly say that for the first time I did not find it stressful and was happy to return for 2 further visits - I feel he and his team have helped me overcome my fears and I cannot recommend them enough.
Louise Evans
The whole team are fantastic. Literally cannot fault any of them. Always smiling (which is good for a dental practice lol) and willing to work with you on appointments and procedures. Highly recommend these amazing people.
Jennifer Holley
Best dentist in Southampton in my opinion. He explains clearly to the patient about the procedure. Dr. Rob is amazing at what he does. I would recommend this dentist to all my friends.
Ghadah alzaidy
From my initial phone call regarding my daughter's wisdom tooth, Cassie, the head receptionist sorted an appointment and extraction within 24 hours. My daughter was seen by Rob Hanna and his efficient friendly team and she came out smiling ! This was her first ever work done on her teeth in 24 years. She was reassured throughout and so was I waiting in reception with my grand daughter. Three generations came away extremely happy. Would recommend for sure.
Sue Whitcombe
In 24 years I've never had any issues with my teeth until now which I have had to have 2 wisdom teeth removed at once. The whole experience was absolutely amazing, especially compared to other places I have been and the NHS.All the staff here made me feel ever so welcome, offered me coffee and generally made me feel as comfortable as can be. Can't fault them at all and definately considering changing permantly to this dentist!If you're nervous about dentists, you need not worry here as they all look after you and as much as they were all so amazing I do have to mention that Cassie was just so caring and really went the extra mile to make sure I was comfortable (including checking in on me during treatment!) And not to mention my dentist Rob Hanna (I believe) ~ talked me through every single stage of the treatment and made sure I was always comfortable!1000% recommend!!
Danielle Whitcombe
I saw Dr Rob Hanna for my first checkup at Hampshire Dentists this afternoon and was very impressed from the moment I arrived. Receptionist was friendly and very welcoming.Very professional and thorough throughout my appointment. Everything was explained and I was made to feel at ease from start to finish.As soon as I finished my dental checkup I was seen by Charlotte my hygienist. Once again my appointment was professional and thorough and I came away very impressed with my treatment and the way I was looked after.Would recommend Hampshire Dentists to anybody that was looking for a dentist.
Adam Standen
The entire team from the Dentists to the receptionists are exceptional within this practice. My 10 year old Daughter is currently undergoing some extreme orthodontic treatment and the team really do go the extra mile to make her feel at ease and comfortable during our monthly visits. Andrea our Orthodontist is a genius and we can't believe the difference to our daughters teeth over such a short period of time. Our Daughter was so self-conscious about her smile and lost all confidence, she has now been transformed into a smiling social butterfly. Thank you so much !
Lily Downey
Amazing. Lovely staff, good treatment. I’ve never been in Hampshire dentist before my partner recommended me and it was the best choice ever. I highly recommend Hampshire Dentist!
Ruben Dias
Thank you Marius for curing me of my fear of dentists. Also for the excellent treatment given. I highly recommend you to anyone needing treatment. Don’t forget people prevention is better than cure so visit your dentist regularly.
Kirsty Bulpitt
The team at Hampshire Dentists are an absolute dream. They’re professional, friendly, easy to get hold of and most importantly very good at what they do. I’ve recently had my teeth whitened using their at home system and am overjoyed with the results. I’d recommend Rob and his team to anyone!
Miranda Nicolls
I was super nervous when I moved to Southampton and had to find a new dentist in a city where there are so many to choose from. I was really happy with the one that I had and had a few bad experiences in the past that made me very nervous every time I went for a check up and even more nervous if I had to have any work done. My first appointment with Dr Hanna I sat in the reception shaking a little as I was so nervous. As soon as I walked into his treatment room I was instantly put at ease by his huge smile and calming nature. He talked me through the whole examination and asked me so many more questions than the usual “how are your teeth” and also checked my jaw which I’ve never had at another check up. I’ve had one or two treatments with Dr Hanna and I can honestly say he goes ABOVE and BEYOND any other dentist to make sure you are comfortable and looked after (I think he genuinely cares that his patients are happy, pain free and gives them the best/suitable advice) instead of offering treatments to make money. It’s not only Dr Hanna that makes the practice what it is though as you are well looked after from the moment you step in thanks to the reception team and friendly dental nurses. I would highly recommend Dr Hanna but my husband is also a patient of the surgery with another dentist and is also super happy with the treatment he receives. Thank you Hampshire Dentists for being so awesome!!
Kayleigh Taylor
Saw Dr Hanna for a check up and Charlotte for a hygienist appointment - both were brilliant and instantly put me at my ease. It was totally painless - first time I've ever enjoyed a visit to the dentist!! Definitely a lovely team to stick with!
Zara Hayat
Got amazed with the team and medical skills. This was the first time that actually got to know was was going on in my mouth and it was given to me options about how we could manage my aesthetic. Great work!
Eurico Correia
I’m so grateful to Robin and his team for their outstanding care. I walked in with an abscess and no appointment and was treated and pain free within 30 minutes. Can’t thank them enough.
Alison Farmer
Had a consultation with Robin, he was gave me all the facts and talked through all the options. I'll be back again to get more stuff done and to talk over any queries I have out of the information he's sending me. Easy to talk to and put me at ease.
Robin Ewing
Just want 2 say a massive massive thank you 2 robin 4 this morning and our chat you sir are an amazing dentist and a truly amazing person I would only ever recommend your practice the girls r also amazing thansk girls all in all outstanding dental practice outstanding people
Siobhan Bonnie Rayner
The best dentist and orthodontist I have ever been to see. They helped me stay calm as I get nervous after a pervious bad experience. They listened to my concerns and always gave me the best treatment. All the staff are friendly and helpful. I can not recommend enough.
Naomi Hutchison
I woke up today with bad tooth ache. My usual dentist didn't answer the phone and I was able to see Hampshire Dentists in the afternoon.Rob and his team identified and sorted the problem and I instantly felt / feel better.So, a big thank you!
James Mallinson
After being turned away from a previous dentist for the works I needed before my braces, upon recommendation, I contacted Hampshire Dentists! Fantastic team from the start to the end of my journey with four extractions! �Rob and his team are very friendly and professional, great overall experience at HD.Would highly recommend! �
Sharaz Ahmed
Without doubt, this is the best dentists surgery I have ever been to. All the staff are incredibly friendly and welcoming which helps calm any nerves or anxiety that can often be felt when going for a check up. Toby Auld and her assistant did a fantastic job and talked me through everything from start to finish as well as explaining any future work that would need doing in a clear and reassuring manner. Cannot recommend this practice nearly enough and my only regret is that I did not know about them sooner.
Craig Smith
An absolutely amazing dentist, if you want quality dental care in a friendly environment with awesome after care; pay them a visit.This dentists is certainly not cheap, but will take care of you like no other dentists I have ever been too.My story....one of my front teeth broken on Thursday at 18:50, I went straight to dentists and got an appointment for following day at 10:00, all sorted by 11:00 following day.Now that's what you call a five star service!Thanks to Rob and Team.
Jonathan Smith
Had six months smiles done with Hampshire Dentists and its the best decision I made! Not only were my teeth lovely and straight within 5 months. But the staff and Dr Robin Hanna were always extremely friendly and professional. Thank you for my new found smile : )
Leanne Oram
Hampshire Dentitsts are excellent and I recommend them to anyone who lives in the area. After many years putting up with poor NHS treatment I finally decided to find a new dentist. I wish I had found Hampshire Dentists earlier. Thank you!
James Wright
I am very pleased with the result of my teeth.I had a brace fitted to straighten them, it was quite painful at times but very very worth it, i can now smile with confidence.Dr Hanna and his team are fantastic!!I will continue to use this dental practice and have even changed my son over to them.
Leanne Harris
Still loving my veneers and two years later they are still looking great. The best compliment I get is 'wow, you have such lovely teeth'...people are shocked when I tell them they aren't all natural 🙂 Thank you!!
Alex Jones
I'm such a nervous patient but was completely put at ease the kindness, patience and understanding was amazing and best of all you've helped me SMILE again !!!!!!!! I couldn't have wished for more ........
Clair Lorraine Jarvis

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Opening Times

Monday – Wednesday
8am – 5pm

Thursday
8am – 7pm

Friday
8am – 4pm

Call us today on 02380 335 155

reception@hampshiredentists.com

How To Find Us

Hampshire Dentists - 169a High Street, Southampton, Hampshire, S014 2BY

Hampshire Dentists are lucky to be located right on Southampton High Street, just below Bar and approximately a 5 minute walk from West Quay Shopping Centre.

Hampshire Dentists Southampton

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Hampshire Dentists – 169a High Street, Southampton, Hampshire, S014 2BY – Call 02380 335 155.

Dr R Hanna GDC No. 82068. Hampshire Dentists is a Private Dental Practice.

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Website Last Updated – 2020

Opening Times

Monday – Wednesday
8am – 5pm

Thursday
8am – 7pm

Friday
8am – 4pm

Call us today on 02380 335 155

reception@hampshiredentists.com

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