Hampshire Dentist Southampton Dentist
Google Rating
Based on 217 reviews
Hampshire Dentists Pain Free Dentist Southampton

Call Today On 0238 0986702

Hampshire Dentist Southampton Dentist

For pain free* dentistry on Southampton High Street
call Hampshire Dentists today on 02380 335 155

We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to Terms and Conditions

For pain free* dentistry on Southampton High Street
call Hampshire Dentists today on 02380 335 155

We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to Terms and Conditions

Privacy & Cookie Policy

Practice communication for all Patient Data in accordance with General Data Protection Regulations (GDPR)

What is the purpose of this document?

Hampshire Dentists is committed to protecting the privacy and security of your personal information.

This Privacy Policy sets out how we Hampshire Dentists obtain, store and use your personal information when you use or interact with our website: www.hampshiredentists.com, or where we otherwise obtain or collect your personal information, how we collect and use your personal information during and after any treatment with us, in accordance with the General Data Protection Regulation (GDPR).

The effective date of this Privacy policy is 25th May 2018

Please read the Privacy Policy carefully.

Hampshire Dentists is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you as a patient. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice applies to current and former patients of Hampshire Dentists. This notice does not form part of any contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. A copy of the full GDPR Policy and Procedure is available for review at the Practice.

Data protection principles

We will comply with data protection law. This says that the personal information we hold about you must be:

  1. Used lawfully, fairly and in a transparent way.
  2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  3. Relevant to the purposes we have told you about and limited only to those purposes.
  4. Accurate and kept up to date.
  5. Kept only as long as necessary for the purposes we have told you about.
  6. Kept securely.

The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

There are “special categories” of more sensitive personal data which require a higher level of protection.

We will collect, store, and use the following categories of patient data;

  • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
  • Date of birth.
  • Gender.
  • Marital status and dependants.
  • Next of kin and emergency contact information.
  • Debit/Credit card details.
  • Information that the individual is or has been a patient of Hampshire Dentists or has attended, cancelled or failed to attend an appointment on a certain day.

This list is not exhaustive.

How is your personal information collected?

We collect personal information about patients, either directly from you or are provided information by third parties.

We will collect additional personal information in the course of marketing activities carried out by Hampshire Dentists.

How we will use information about you

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  1. Where we need to perform the contract we have entered into with you.
  2. Where we need to comply with a legal obligation.
  3. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We may also use your personal information in the following situations, which are likely to be rare:

  1. Where we need to protect your interests (or someone else’s interests).
  2. Where it is needed in the public interest or for official purposes
  3. Archiving your sensitive personal date data for use in the public interest, scientific interest. Also, this data may be used in for historical and statistical purposes.

Situations in which we will use your personal information

We need all the categories of information in the list above primarily to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.

  • Administering the terms and conditions we have entered into with you.
  • Administering our Dental Plan Membership Scheme.
  • Accounting and auditing.

Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your personal information.

If you do not provide personal information

If you do not provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing dentistry services or providing any other associated benefit), or we may be prevented from complying with our legal obligations (such as health and safety).

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.How we use particularly sensitive personal information ”Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data. We may process special categories of personal information in the following circumstances:

  1. i. In limited circumstances, with your explicit written consent.
  2. ii. Where we need to carry out our legal obligations or exercise rights in connection with providing our services.
  3. iii. Where it is needed in the public interest, such as for Government Department monitoring.

Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about patients or former patients in the course of legitimate business activities with the appropriate safeguards.

  • Details regarding your personal identification such as your physical condition. This includes x-ray imaging, genetic and biometric data.
  • Information concerning your medical history, including physical and/or mental condition and your oral health or condition.
  • Information about discussions undertaken and agreements reached on treatment options, including costs of any proposed treatment.
  • Information about the treatment that is planned, is being undertaken or has been provided.
  • Information about family members and personal circumstances supplied by you or others.
  • The amount that was paid for treatment, the amount owing, or the fact that the patient is a debtor to Hampshire Dentists.

Do we need your consent?

We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of health and safety law.

In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.

Automated decision making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:

  1. Where we have notified you of the decision and given you 21 days to request a reconsideration.
  2. Where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights.
  3. In limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.

If we make an automated decision on the basis of any particularly sensitive personal information, we must have either your explicit written consent or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard your rights.

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.

We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.

Data sharing

We may have to share your data with third parties, including third-party service providers and other entities in the group.

We require third parties to respect the security of your data and to treat it in accordance with the law.

We may transfer your personal information outside the EU.

If we do, you can expect a similar degree of protection in respect of your personal information.

We will never ever sell any of your personal data to any third parties.

Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to deliver a service to you or where we have another legitimate interest in doing so.

Which third-party service providers process my personal information?

”Third parties” includes third-party service providers. These may include (this list is not exhaustive);

  • Practice Plan Membership Administrator.
  • Laboratories
  • Suppliers
  • Insurance companies.
  • Regulatory authorities such as the GDC and the Care Quality Commission.
  • Fraud prevention agencies.
  • Referring to NHS Local Authorities and designated agents.
  • The British Dental Association (BDA).
  • Other entities within our group.

How secure is my information with third-party service providers and other entities in our group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

When might you share my personal information with other entities in the group?

We will share your personal information with other entities in our group as part of our regular reporting activities on Hampshire Dentists performance, in the context of a business activities such as system maintenance support and hosting of data.

What about other third parties?

We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information by other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data Retention

How long will you use my information for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Patient data is retained for a minimum of 11 years, or for children until age 25, whichever is longer.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Rights of access, correction, erasure and restriction

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Rebecca Cahill, Practice Manager in writing.

No fee required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is evidently unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent please contact Rebecca Cahill, Practice Manager. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Data protection officer

We have appointed Rebecca Cahill as our Data Protection Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Data Protection Officer. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Changes to this privacy policy

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.


We realise that investing in your smile can be a significant financial commitment. We do our best to be as flexible as we can and offer various options to spread the cost.

  1. Spreading the cost over 3 to 4 instalments directly with the practice
  2. We offer 0% Finance in partnership with Tabeo, on treatments over £750. Subject to T’s and C’s.

“It was great here that I didn’t have to pay it all in one go. They have been fantastic to help me pay it each time I came in and that helped me big time” Liz

Subject to Terms and Conditions

Read more

Going Cashless

We’re going Cashless from January 2024

After careful consideration and consultation, we have decided that we will no longer be taking cash payments from the New Year.

Why cashless?

We hope to simplify our banking, accounting and logistical systems to facilitate a safer, smoother service for both you and us.


More time for conversation, less for counting.


Low threat of germ transmission, break-ins and theft.

Sustainable :

Dedicated to developing in a digital age.

Our patients share their experiences on Google

Based on 217 reviews
Based on 53 reviews
I’ve been with Hampshire dentist for couple of years now and am always amazed by the efficiency and first class service! Dr. Marius, Dr Rob and the team looked after me and the other day I had my 3rd lower molar taken out by Dr Andreas. I am so surprised how quick and painless he did this procedure! The staff at the reception also were friendly and always make coming there a nice experience. Thank you Hampshire dentists!
Nerliza Mabutol
Marius, Vaida and Molly were amazing, hadn’t had a hygiene done before so was a little nervous but felt really comfortable and came out feeling great! Can’t thank them enough, and Ofcourse not forgetting the lovely ladies at reception who were welcoming and very friendly! Will be back in 6 months:)
Tim Rose
What a wonderful practice this is - fantastic dentist caring receptionist always greet with a smile - as a nervous patient I wouldn’t go anywhere else - pain free dentistry - Robin Hannah and his team are the best for sure
julie gower
I have been with Hampshire Dentists now for just under a year and I can not thank David and Robin enough for the kind care and attention that has been taken in restoring my teeth. I ❤️ my new smile. I was very nervous about it all, however David and Robin were great at explaining it all and putting at me at ease as we went through each procedure.
Alison McGinnes
Rob is a fantastic dentist, I always feel very comfortable whenever I visit him. Always provides clear explanations and a calm, relaxed environment - no feeling of being rushed. The nurses are great too. The reception team are always very helpful and welcoming. Charlotte is a great hygienist, always does a great job and is very gentle too. I couldn’t recommend Hampshire Dentist enough. If you’re a little anxious about going to the dentist, then Hampshire Dentists is definitely worth considering.
Ash Andrews
A lovely welcoming dentist practice. I was very nervous initially about the dentist but put at ease and had no judgement after not going for a long time. Dr Andreas is friendly and I appreciate his advice & expertise to get the work done that’s needed. Thank you.
Jodie Fagg
Always excellent and friendly staff. My dentist, Marius is so good, as are his assistants, and think could put the most nervous patient at their ease. He was there for me in an emergency today when he fixed an old crown that had suddenly come adrift the previous evening, and I’m due to go on holiday! I’m now planning on having it replaced when I return, and it’s going to be less expensive than I thought! Also a word about the Dental Hygiene team - again super, and with all the latest equipment. Excellent all round.
Morgan Kenwrick
My first time at the hygienist was quite nervous but was an amazing experience Hannah and her colleague were so kind and made me feel at ease, loved it! 10/10 recommend this dentist
Michael Robb
Rob and the team (including all the admin ladies!) were so wonderful from start to finish. Treatment was quick and pain free and they made my partner feel so at ease. They were honest and open throughout. He went from being a nervous patient who struggled with a checkup to having the final stages of implants with no sedation. Really competitive and reasonable pricing, outstanding after care and just an all round brilliant service. Everyone felt like friends to us after just the first visit. We were always made to feel welcome, and are sad to see an end to the regular visits although will absolutely be using rob and the team for routine care going forward. Thank you all! From Jamie S and Laura 🙂
Laura Dickman
Just completed my first implant with Robin today - an excellent experience. I'm a bit of a nervous patient and the care taken to be "pain free" certainly worked. The result is just like having my own tooth back. Everyone who works there is very friendly & helpful.
Adam Gittins
I have just had my front tooth taken out, complete with abscess.It was truly pain free and done quite quick.First tooth I have ever had removed and there was nothing to worry about.Great job RobinKen
lawrence ken
Fantastic service received by Dr Hanna and his team .he's an absolute perfectionist with the work he carries out ,and why would you want anything else .I'm over the moon with my results from implant surgery and all completley pain free .thanks to all the hampshire dentists team your customer service is outstanding.
I have never been to such a kind, helpful and knowledgeable dentistry before. Not only was it pain free and anxiety free, I learned about my teeth as well. We have a plan going forward and it’s safe to say I will be coming back! Marius is by far the best dentist I have every come across! What a gem!
Amazing dentist, superb with nervous patients, nurse Barbara is expert at putting you at ease.And considering they are private, they are super reasonably priced!
Sarah Mills
had my first visit today with the hygienist. the equipment they use is a pleasure because they use warm water in their machine rather than cold so great if you have sensitive teeth. very kind and professional and a MUCH appreciated pain free appointment.
Sammyb Mwangi
What can I say about Robin & his team at Hampshire Dentists except absolutely 5 star customer service!! Today I was feeling a bit anxious about my treatment needed to be done but firstly Becky & Nicky put my mind at rest made me cup tea, mentioned it to Robin who took me in to discuss further what we were doing. I had 3 hr appt booked with Robin but he just sat me down & explained everything and we rescheduled I was so happy and reassured. He did not worry about time I was booked with him totally amazing showing not only himself but his whole team care about us as patients. I’m so delighted to have them as my dentists who I was recommended to in first place.I must also mention Shannah, Natalie , Barbs abd Kasha all excellent and very professional too. I’m always welcomed with a lovely friendly smile. Well done Robin and your fabulous team! Cannot thank you enough for your excellent customer service 🙏🙏👋👋👋
Marina Marlene Cornwall
The best dentist. Have had some work done recently and it was completely painless. I feel so relaxed and at ease in there which is big for me as I’m not particularly a fan of the dentist. Everyone is so lovely and Marius is incredible (I’m sure they all are but have only had him). Highly recommend
Paisley Kerry
This was my first time with Hampshire Dentists and it was an emergency appointment. I was assessed and given an appointment straight away. Fantastic service from all the team including the receptionist, dental nurses and Rob the dentist. The whole assessment and procedure was completely pain free despite being in a lot of pain before the appointment. Rob was incredibly gentle and explained everything as it happened. Definitely moving the whole family to this practice. Definitely 5/5
Mairead Mulhall
After months of misery (not being able to see my normal dentist) these ladies and gentleman had my issues sorted within no time at all. So professional, friendly, caring and pain free treatment. Absolutely amazing service. Thank you for making me happy again.
Becky Keable
The whole staff are amazing! Very reassuring to nervous patients and they obviously love working there. The actual dentist Marius was wonderful, he spoke with calmness and explained every single detail of the examination. I am very happy to have this dental practice 5 stars.
Caroline Diggins
Had an emergency appointment today after having months of pain with my tooth. I was so nervous but all of the staff were amazing! Especially the dentist, after having treatment I feel 100% better. The whole experience was absolutely pain free and the staff were so nice. Definitely will recommend to everyone! Can’t rate this dentist enough.
Kellie Mason
Having avoided going to the dentist for the past 2 years and then making it one of my New Years resolutions, I was persuaded by the many recommendations of friends to book in with Robin Hanna. I made it just before the year ran out! And then wished I hadn’t waited so long, I was welcomed with a cup of tea (is this even allowed at the dentist?), smiling faces and kind words. Robin understood my anxiety and explained everything in a calm quiet way helping me to relax. I can honestly say that for the first time I did not find it stressful and was happy to return for 2 further visits - I feel he and his team have helped me overcome my fears and I cannot recommend them enough.
Louise Evans
I was super nervous when I moved to Southampton and had to find a new dentist in a city where there are so many to choose from. I was really happy with the one that I had and had a few bad experiences in the past that made me very nervous every time I went for a check up and even more nervous if I had to have any work done. My first appointment with Dr Hanna I sat in the reception shaking a little as I was so nervous. As soon as I walked into his treatment room I was instantly put at ease by his huge smile and calming nature. He talked me through the whole examination and asked me so many more questions than the usual “how are your teeth” and also checked my jaw which I’ve never had at another check up. I’ve had one or two treatments with Dr Hanna and I can honestly say he goes ABOVE and BEYOND any other dentist to make sure you are comfortable and looked after (I think he genuinely cares that his patients are happy, pain free and gives them the best/suitable advice) instead of offering treatments to make money. It’s not only Dr Hanna that makes the practice what it is though as you are well looked after from the moment you step in thanks to the reception team and friendly dental nurses. I would highly recommend Dr Hanna but my husband is also a patient of the surgery with another dentist and is also super happy with the treatment he receives. Thank you Hampshire Dentists for being so awesome!!
Kayleigh Taylor
I’m so grateful to Robin and his team for their outstanding care. I walked in with an abscess and no appointment and was treated and pain free within 30 minutes. Can’t thank them enough.
Alison Farmer
I'm such a nervous patient but was completely put at ease the kindness, patience and understanding was amazing and best of all you've helped me SMILE again !!!!!!!! I couldn't have wished for more ........
Clair Lorraine Jarvis

Helping to transform Southampton smiles

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Opening Times

Monday – Wednesday
8.15am – 5pm

8.15am – 7pm

8.15am – 4pm

Call us today on 02380 335 155


How to find us

Hampshire Dentists - 169a High Street, Southampton, S014 2BY

Hampshire Dentists are lucky to be located right on Southampton High Street, just below Bar and approximately a 5 minute walk from West Quay Shopping Centre.

How to find the practice

A video guide to finding the Hampshire Dentists practice

Hampshire Dentists Southampton

Copyright © Hampshire Dentists. All Rights Reserved.

Hampshire Dentists – 169a High Street, Southampton, Hampshire, S014 2BY – Call 02380 335 155.

Dr R Hanna GDC No. 82068. Hampshire Dentists is a Private Dental Practice.

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Please click on the relevant link below:

Privacy Notice/Cookie Policy Information For Patients

Website Last Updated – June 2024

Opening Times

Monday – Wednesday
8.15am – 5pm

8.15am – 7pm

8.15am – 4pm

Call us today on 02380 335 155


Hampshire Dentist Southampton Dentist

Welcome to Hampshire Dentists In Southampton

Thank you for visiting Hampshire Dentists in Southampton