Our Promise
At Hampshire Dentists we make these 5 promises to you…
- We will always listen to you, your needs and concerns
- To continue to invest in our team, in the materials we use, and our education to ensure you get the best service possible
- To never start any treatment without your approved consent and/or understanding
Our Statement of Purpose
Our practice is registered with and regulated by the Care Quality Commission for the following activities:
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
If necessary, referral to a specialist dental practitioner may be advised where the treatment required is beyond our scope of practice, such as in the case of more complex endodontic and periodontal care. In the case of injury, temporary treatment may be provided to stabilize the mouth. Patients will be kept fully informed of proposed interventions at each point, receive itemized estimates of likely costs and consent will be sought at each stage. At all times we aim to provide a service based on prevention and develop a personal regime for each patient within this overarching framework.
- Surgical procedures
Once completed, we will monitor the progress of the patient in accordance with the relevant clinical protocols to ensure that recovery is both full and uneventful. For more advanced surgical procedures, such as the removal of impacted wisdom teeth, we refer to appropriately qualified consultants and specialists either in hospitals or a practice environment.
We aim to meet the routine and general dental care needs of our patients and try to achieve high levels of oral health by adopting a preventative approach. If the users of our services require or request to have a treatment or procedure that we are either unable or unwilling to provide then we will either arrange for a referral or inform them accordingly.
For completeness, we also have some core practice aims and values that we publicly promote to patients and these are as follows:-
As a practice we will;
- Wherever possible see patients on time and give an apology and an explanation if we run late by more than ten minutes
- Use good quality modern materials and techniques
- Support continuing staff training and development
- Spend sufficient time with patients
- Charge fair and reasonable prices and offer a choice of payment methods
- Promote a culture of good and open communication with patients so they can help shape our service provision
- Patients can help us achieve these aims by;
- Attending for appointments on time and giving adequate notification of cancellation
- Understanding the need for change to sustain a good quality service
- Attending the practice regularly and listening to the professional advice given
- Joining the practice membership plan and paying fees promptly
- Providing feedback on all aspects of the service in a friendly and courteous manner
If for any reason you are dissatisfied with our service in any way then please ask to speak to Robin or Beccy.
· General Dentist – Dr Marius Scheepers
· General Dentist – Dr Andreas Kortesiis
· Specialist Orthodontist – Dr Joanna Binato
· Restorative Dentist – Dr David Bloom
· Dental Hygienist – Charlotte Cantello
· Dental Therapist – Vaida Kunaite
· Practice Manager – Beccy Legg
· Treatment Coordinator – Dr Ellen Lomasney
· Lead Dental Nurse – Leah Rees
· Dental nurse – Barbara Kollerova-Oak
· Dental Nurse – Kasha Czajkowska
· Dental Nurse – Molly Martin
· Practice Host – Shannah Foote
· Practice Host – Nicola Marshall
· Practice Host – Natalie Babey
Hampshire Dentists, 169a High Street, Southampton, SO14 2BY